after the 1st error message went away prints well and works just like the original HP cartridge
Response from StaplesBy September 30, 2022
Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
It didnt work so I returned it. Then my mom said it may have been the printer.
Written by a customer while visiting Staples
Customer Rating
1
Don't bother--it doesn't work
on December 7, 2023
Posted by: Does not work in an HP printer
from Plainview
My HP printer immediately rejected this cartridge. I won't be doing that again! Note: I HATE that HP is this restrictive regarding what inks they allow to be used but it is what it is.
Response from StaplesBy Cindy, December 11, 2023
We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Customer Rating
1
Horrible never again!!!
on March 6, 2024
Posted by: GARY L.
I decided to give these refilled / recycles cartridge a try and in the end they almost caused me to replace my entire printer because the quality was so poor and the ink levels all showed over half full. I went through the entire HP cleaning options ect but it wasn't until removed these and replaced with "genuine HP" cartridges did I avoid a wasteful purchased!!!! Never again!!!!
Dear Edna Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.