Shows as low toner on my printer after putting in the new cartridge. Annoying because I have to click okay constantly to the notification that the toner is low. Prints well despite this so I can deal with the hassle for cheaper ink.
[This review was collected as part of a promotion.] The cartridge was a recycled HP body so my printer didn't throw errors of a non-HP product installation. The only downside was the toner was everywhere when I opened the box I had to clean it multiple times to get the lines off my prints. Once I cleaned everything up its like having an OEM cartridge in the printer.
Written by a customer while visiting Staples
Customer Rating
1
Streaks
on December 8, 2024
Posted by: SD
I wanted to like this idea and use an eco friendly remanufactured cartridge but it caused streaks on the side of our paper. It's unfortunate.
Written by a customer while visiting Staples
Customer Rating
4
Very happy
on March 30, 2025
Posted by: L.M.
from Tigard
[This review was collected as part of a promotion.] Typically I get easily frustrated with printers because they can be finicky and temperamental. I received this item as part of the Stellar Product Testing Panel and I’m so happy I did. The simple eco friendly packaging and ease of installation were great. I was very happy with the performance quality as all of my projects came out well. Overall this was a minimally stressful experience and would get this item again.
Response from StaplesBy June 9, 2025
Dear Liana M Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Our printer would not accept this cartridge when we installed it and therefore could not use it. I had to return it.
Response from StaplesBy Cindy, January 23, 2024
Dear Cheryl We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
IT ONLY LASTED A COUPLE OF DAYS BEFORE IT SAID TONER LOW.
Written by a customer while visiting Staples
Customer Rating
4
Great
on April 1, 2025
Posted by: N.W.
[This review was collected as part of a promotion.] This was a refurbished product but it was in incredible condition and it worked wonderfully for us! Im so glad I received this as part of the Stellar product testing panel.
Response from StaplesBy June 9, 2025
Dear Neely W Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.