so the price is pretty good but not really crazy about the print quality. A little lighter than HP. Very glad HP is available online again.
Written by a customer while visiting Staples
Customer Rating
1
on February 1, 2024
Posted by: ROSEMARY M.
Prints very light no good
Response from StaplesBy Cindy, February 12, 2024
Dear Rosemary We truly regret hearing that you're not completely satisfied with your Staples HP 12A replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
Remanufactured ink cartridge
on February 8, 2023
Posted by: EUGENE H.
Makes a scraping noise when copying and having difficulty discarding the old one for recycling.
Response from StaplesBy February 9, 2023
Dear Eugene Thank you so much for your review! Please feel free to contact our dedicated ink and toner support team at 1-877-228-3128 with any issues or concerns.
Written by a customer while visiting Staples
Customer Rating
5
Cartridge Replacement
on February 3, 2022
Posted by: DEBORAH P.
Works just fine. I will plan on future cartridges in the future. Thanks!!
Response from StaplesBy February 7, 2022
Dear Deborah Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
2
Tru Red Remanufactured Black Cartridge HP 12A
on December 5, 2021
Posted by: MARIAN S.
It started out with very poor printing and is just now acceptable but not a true crisp print. Will not order again unless that is All I can get. Very disappointed.
Response from StaplesBy December 7, 2021
Dear Marian We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 12A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
works just the same
on September 11, 2022
Posted by: DEBBIE H.
I always order this brand for a lesser price and just as good as the name brand ink
Response from StaplesBy September 12, 2022
Dear Debbie Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128