Have 1 of 2 that does not work! Will be returning and never order again 👎👎
Response from StaplesBy April 16, 2021
Dear Jennifer We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN760 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Your toner is just as good as the original Brother except for the first time a got a nasty paper jam not sure was ink related but all in all if the count is correct then it’s an acceptable alternative generic product
Lasted less than half the number of pages as the OEM Brother brand I had been using.
Response from StaplesBy June 9, 2025
Dear Larry D Thank you for taking the time to write a review. We are sorry to hear you were disappointed with your Remanufactured Brother TN760. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Couldn’t load toner. Had help from TruRed and didn’t work. Ordered Bro toner and loaded without a problem!. Will NOT buy Tru Red again!! Cost me 3 days without a printer!
Response from StaplesBy February 1, 2021
Dear Roger Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
It is the same as the preious one that I purchased. I am a retiree so I do not use the printer very often and this cartridge has lasted me at least 3 or 4 years. I also like the way that they provided a way to return the used one so that it can be refilled and reused again. I believe in return and reuse rather than disposal.