Was a little skeptical but was very pleased it works beautifully with no problem. Thank you.
Written by a customer while visiting Staples
Customer Rating
1
Doesn't fit
on October 21, 2024
Posted by: KRISTINA R.
It did not fit in the printer. I don't recommend. Better to buy the brother brand and take back your old ink cart n take the discount n pay the difference. Very disappointed I usually love staples brand but not this.
The drum counter will not reset and even with new toner printed pages come out blotchy and illegible
Response from StaplesBy November 23, 2021
Dear Amanda We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR730 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I WOULD NOT RECOMMEND THIS BRAND FOR ANYTHING. I REPLACED THE DRUM AND TWO DAYS LATER THE PRINTER NEEDED IT REPLACED AGAIN. WILL NEVER BUY TRU RED REFURBS AGAIN. GENIUNE BROTHER IS WORTH THE MONEY OVER AGGRAVATION.
Response from StaplesBy November 1, 2021
Dear Heather We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR730 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Dear Deborah Thank you for your feedback. We truly regret hearing about your issue with your Brother DR730 replacement. Please reach out to our Tru Red Technical Support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. We are here to help and ensure you are completely satisfied
I followed instructions it work but my computer keep telling me to replace the drum I went to the website to see any instructions other than the package indicated but no were to be found
Response from StaplesBy March 4, 2022
Dear Claudio We truly regret hearing that you had an issue with your Tru Red™Brother DR 730 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.