It arrived filthy dirty (black) on both sides and I had to wash it before even placing on my brand new carpet. Also theres a huge label stuck on the mat that I cant get off and look very unattractive that I need to figure out how to remove.The mat itself is fine but you may want to make sure items are clean when they are delivered.Thanks!
Response from StaplesBy May 3, 2018
We're very sorry to hear that you received a damaged product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders.
I've had this for only a week so I don't know about the durability but it is thick and seems very sturdy. There is a little resistance when rolling the chair because the rollers make little indentations in the plastic; these disappear within a few minutes. So far I like it.
The plastic is cheap and thin. The wheels of your chair make deep immediate impressions. Advertised for deep pile (3/8”) it is really only for very thin pile. Bait and switch. Annoying to feel so ripped off. Don’t buy a mat online—you have to feel it to know what you are getting. But few stores have anything physically in stock. Good luck!