The cartridge works fine But there was ink all over it- inside the package. It had to be wiped off and got all over my hands. I have handled so many remanufactured cartridges for many printers in the last 10+ years and never had one from anywhere this messy. But it does print well so far.
Response from StaplesBy May 23, 2022
Dear Kate Thank you so much for your review! We value our customer's feedback. We are sorry about your recent issues with your Tru Red cartridge feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128 with any concerns or issues.
This product is sub par. Once out of the box it leaked all over me and the copier.
Response from StaplesBy March 24, 2021
Dear Linda We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon CL-241XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
Remanufactured Tricolor Ink Cartridge
on January 9, 2016
Posted by: Paula K.
I saved money and got an excellent replacement cartridge ordered online and shipped free.
I was able to print several hundred labels and 100 double sided brochures with the manufacturer’s cartridges. With these cartridges I ran out of ink after printing only a few pages of labels. You might think you’re saving money buying this but it’s a joke. Absolutely disappointed. I’m trying to start a business here!
Response from StaplesBy January 26, 2021
Dear Nicole Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
3
Remanufactured tricolor ink cartridge and black remanfactured ink cartridge
on February 9, 2016
Posted by: Paula K.
Rating ....ZERO STARS ....(more like -5 STARS).... the black cartridge leaked ink into my printer and made a giant mess. It took over 15 mins. out of my day to clean reset my printer and make it ready before I could use my printer. All our patients had to wait while I did this. Therefore I have never opened the tricolor remanufactured cartridge and never will. HATE THE PRODUCT!!!!!
Written by a customer while visiting Staples
Customer Rating
1
DISAPPPOINTED
on August 20, 2016
Posted by: Paula K.
INK CARTRIDGE NOT RECOGNIZE BY PRINTER WORKED SHORT TIME THEN STOP THE WHOLE PROCESS WHEN IT DID WORK IT SAY INK LOW BOTH CARTRIDGE THEN NOTHING