Had to bring one cartridge back a while ago . colour had a yellow line going across the pictures .
Response from StaplesBy June 9, 2025
Dear Raymond B We are sorry to hear that you are less than pleased with the colors. Please feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
The cartridges did not work for me - my printer did not recognize them so that they were useless. I plan on returning them and will never purchase anything like that again! I would definitely not recommend them.
Response from StaplesBy January 29, 2021
Dear Barbara Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I hope this remanufactured ink works better and lasts longer than the Canon one. It (the original) ran out extremely fast and I was very disappointed. Will know eventually but so far so good.
Response from StaplesBy August 8, 2022
Dear Burke Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
When the inks come with a sticker on them stating that they're not responsible for damage and black ink kept giving an error code that I wondered if I made a mistake ! I decided never again as I can get new ink from you from canon for a few dollars more !
Response from StaplesBy March 31, 2021
Dear Dennis Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product