Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for Canon PG-240 XL - Black
Average customer rating
3.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
132
4 Stars
36
3 Stars
23
2 Stars
18
1 Star
62
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for Canon PG-240 XL - Black
Posted by: DONNA P.
Verified Purchase:Yes
Purchased used Cannon copier and had no issues replacing ink cartridge's at Staples.
Written by a customer while visiting Staples
Posted by: E.B.
Verified Purchase:Yes
I ordered a black and color ink cartridges only to find after running 3-4 tests to try and clean the nozzles a test page etc. that the ink isn't printing like it should.
Response from StaplesBy October 17, 2023
Dear Erin We truly regret hearing that you're not completely satisfied with your Staples Canon PG-240XL/CL-241XL replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: R.S.
Verified Purchase:Yes
poor quality printing would not recommend buying again
Written by a customer while visiting Staples
Posted by: L.F.
Verified Purchase:Yes
It seemed the same as any other ink. And the price was good.
Written by a customer while visiting Staples
Posted by: H.S.
Verified Purchase:Yes
The ink cartridges are extremely difficult to.open and install. I got ink all.over my hands which stained them
Response from StaplesBy April 9, 2021
Dear Heather Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: CHRIS P.
Verified Purchase:Yes
This ink works as well as the Canon brand at a nice savings. Have tried other off brands and they usually dont work- this does.
Response from StaplesBy October 12, 2022
Dear Chris Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Posted by: R.C.
Verified Purchase:Yes
My printer did not accept the cartridge. Despite multiple attempts. I will not repurchase.
Response from StaplesBy August 26, 2025
Dear Ronda C. Thank you for taking the time to write to us. We are sorry to hear that you did not have a good experience. We would love to learn more about the specific issues you ran into. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: LUCY K.
Verified Purchase:Yes
This is the first order that I have had problems with. The ink cartridges I ordered was not recognized by my Canon printer. The item description and compatibility was clearly stated on the product and I still had problems. I contacted Customer Svc and they replaced my order. I will need to consider if the cost for a "truely" manufactured items vs a remanufactured is worth the inconvenience.
Written by a customer while visiting Staples