Very disappointed in the products purchase this item to print my wedding invitations and it bleed & leak ink all over my invitation paper & continue to leak after cleaning ink nozzles...this has never happen before I will only purchase Cannon official product. Just hope this doesn't ruin my home printer...I'm pretty sure they want offer me a replacement considering the shortage we having on ink!
Response from StaplesBy March 30, 2021
Dear Verna We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-240XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Not happy. I didn't realize it was remanufactered. Price was high for this type of product.
Response from StaplesBy September 20, 2021
Dear Barbara We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-240XL/CL-241XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Will not work with my canon printer. Now I'm out $48!!I
Response from StaplesBy September 2, 2025
Dear Tina F. Thank you for your review we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Customer Rating
2
The print cartridges
on November 6, 2022
Posted by: STEPHEN K.
from Raynham
My order consisted of a package of cartridges for my cannon printer and the black was fine while the color was leaking. Never again from Staples!
Response from StaplesBy November 8, 2022
Dear Stephen We truly regret hearing that you're having issues with your Tru Red™ Canon PG-240XL/CL-241XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
The Tru Red was less expensive than the actual Canon cartridges. That was a good thing. The Tru Red cartridges were both leaking when I opened the sealed packages. I now have ink all over my hands and desk. That is not a good thing.
Response from StaplesBy August 12, 2021
Dear Allan We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-240XL/CL-241XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.