Please don't order this product it's much better to spend the money in original toner. I wasn't able to use it in my printer and ended up wasting a lot of time. Staples was great and refunded my money.
Dear Hubert Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
These rebuilt cassettes do the same quality job for substantially less price
Response from StaplesBy June 9, 2025
Dear Charles M Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
I ordered 4 cartridges (black yellow magenta and cyan) and 2 were defective (black and yellow) for a 50% failure rate.
Response from StaplesBy July 2, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.