Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 74XL - Black
Average customer rating
3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
12
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
14
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 74XL - Black
Customer Rating
4
Good initial results.
on October 13, 2022
Posted by: DON G.
I just ordered these. They came quickly (in a huge cardboard box) and I popped 'em in my printer and ran a few test pages. I'm satisfied so far but I don't know how long they'll last. I'm afraid I didn't comparison shop so I can't commit on the price.
Response from StaplesBy October 17, 2022
Dear Don Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
5
Very helpful
on December 27, 2021
Posted by: BARRY O.
The store clerk helped me find a new replacement cartridge she was very kind and helpful when I did not know how to move forward
Response from StaplesBy December 29, 2021
Dear Barry Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
1
Worked but ran out of Yellow w/o alert prematurely
on December 20, 2021
Posted by: FRANK G.
No warning of ink running low despite the genuine HP 75XL providing that. Yellow ran dry yet the (subjective) weight of the cartridge when removed suggests there are significant amounts of cyan and magenta ink still present but unusable. Curious that HP is no longer producing these cartridges those always worked great.
Response from StaplesBy December 22, 2021
Dear Coach We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 75XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
Ink Cartridge
on October 10, 2021
Posted by: JUDITH M.
I needed a new black ink cartridge and purchased the same. When I got home I thought it was the wrong one and took it back. They explained to me that this one had more capacity and it worked. It was very expensive but it will last. Thank you.
Written by a customer while visiting Staples
Customer Rating
1
Seemed like a good idea
on May 14, 2021
Posted by: AMY M.
When I tried to use this cartridge my HP printer gave an error that it was not compatible with this printer. Not true according to the cartridge specifications provided. Maybe I should have unplugged the printer? Returned it for a full refund.
Response from StaplesBy May 17, 2021
Dear Amy Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
3
Remanufactured Tri-Color High Yield Ink Cartridge
on August 23, 2022
Posted by: SCOTT D.
Fast shipping and works well. Much better than another company that I dealt with and had to return the cartridge twice.
Response from StaplesBy August 25, 2022
Dear Scott Thank you for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
1
first one was defective
on December 6, 2020
Posted by: B.A.
returned it as printer would. it recognize the cartridge. Bought HP OEM instead
Written by a customer while visiting Staples
Customer Rating
1
They do not fit in my printer
on March 1, 2021
Posted by: BRANDY A.
The cartridges do not fit in my printer though it clearly says on the boxes that they should be compatible with a HP Photosmart C4580
Response from StaplesBy March 3, 2021
Dear Brandy Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples