The black cartridge would not print. I could not use it. I paid 73 dollars for two pack. I did not save my receipt. I paid with my mastercard on feb 4th.can you help.
Response from StaplesBy June 9, 2025
Hi Barbara L Thank you for your feedback! We are sorry to hear you were not satisfied with your purchase. Please email us at Support@cartridge-support.com or contact your customer support team at 866-734-6548 ext. 2469 we look forward to hearing from you. Thank you and have a great day!
So far I've only used 1 of the cartridge's and it works great. I was pleased that they arrived so soon after ordering.
Written by a customer while visiting Staples
Customer Rating
5
staples
on April 14, 2022
Posted by: DENNIS M.
from kent
arrived early in good condition clerk was helpful getting the order in store to our home.
Written by a customer while visiting Staples
Customer Rating
5
Fine
on April 22, 2022
Posted by: IRENE W.
So far so good! The package was delivered early. Easily installed and printing as expected.
Written by a customer while visiting Staples
Customer Rating
4
Good price for a good product. Delivery was on-time.
on December 14, 2020
Posted by: Jim
The product appears to be a good one. The price is a reasonable one. It was delivered on-time as promised.
Written by a customer while visiting Staples
Customer Rating
4
Was sceptical but is impressed so far!
on May 25, 2022
Posted by: HELEN W.
Was surprised that reg brand was discontinued. But as long at it works properly That's all that matters. So far so good. I bought both the black and color XL's. I was really pleased that they were delivered the very next day. Thank you so much.
Response from StaplesBy May 26, 2022
Dear Helen Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
2
usage of remanufactured tri-color XL ink cartridge
on February 8, 2022
Posted by: JUDY H.
I paid an outlandish price for this XL cartridge and found when I installed it that my HP printer frequently "rejected it" requiring a "reinstallment" to continue printing. Pretty annoying.
Response from StaplesBy February 10, 2022
Dear Judy We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 75XL replacement cartridge. This sounds like a firmware issue so please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.