2 out of the three cartridges are leaking before even taking them out of their sealed envelopes Will be bringing them back to the store as soon as I can Unless you can save me the trip
Response from StaplesBy January 11, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon CLI-251XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
The ink cartridges work fine but i did not realize that i was getting remanufactured Ink cartridges. So far they work fine we will see how it goes in the long road.
Good to see cartridges refilled and recycled this way and at a lower cost. When I took the cartridge out of the package there was a very slight “leak” of ink but nothing to worry about...
This is item is not what the illustration represents.
on June 11, 2019
Posted by: Anonymous
Verified Purchase:Yes
I saw a multi color pack of ink and thought I ordered it. It turns oiut that it is a single black cart.
Written by a customer while visiting Staples
Customer Rating
1
Will never buy again
on January 27, 2024
Posted by: Ange
I installed a new black cartridge. My printer recognized it but when I print photos it is obviously not working properly. Another time a color cartridge had leaked inside the package before I opened it. I will never buy this brand again.
Response from StaplesBy Cindy, January 29, 2024
Dear Ange We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!