Customer Reviews for Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Customer Rating
2
would not purchase
on October 17, 2021
Posted by: Becky
After installing the cartridge and using it to print <10 pages anything green now prints as blue. You can see the progression over the course of 4 sheets- in the first one the content (small portion of the total page) prints as olive (although not great) next sheet it prints as light blue with olives stripes next 2 are completely light blue.
Response from StaplesBy October 19, 2021
Dear Becky We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
3
Terrible
on April 14, 2021
Posted by: DAVID G.
My printer thought this cartridge was defective and I couldn’t even use it. Very disappointed in this product. Do not waste your time or money buying this product.
Response from StaplesBy April 16, 2021
Dear David Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Staples refills for HP ink not only work but also are recognized by our printer as an HP product
Response from StaplesBy Cindy, January 2, 2024
Dear Jo Ann Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
HP printer will not let it work Incompatible Cartridge The indicated cartridge are not intended for use in this printer
Response from StaplesBy August 13, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
My first use of Tru Red (tri-color) ink cartridge. For beginning results GOOD. With continued good results I would say VERY GOOD. Excellent rate will take longer use / results.
Response from StaplesBy November 1, 2022
Dear Elmer Thank you so much for your review. We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
I love it! When I installed the cartridge my HP recognized it as a used refill HP cartridge. I immediately mailed to Staples the empty HP cartridge I had removed . 👍🏼👏🏼🤗