Customer reviews from Staples
Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Average customer rating
3.6
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
113
4 Stars
35
3 Stars
11
2 Stars
12
1 Star
55
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Customer Rating
2
Enticing Price however . . .
on May 4, 2021
Posted by: LINDA R.
from Palm Desert
The TRU RED ink replacements are a cost savings however do not stay "true to the color" about 1/2 way through their lifespan. I had to replace the color cartridge when it was still more than 1/2 full due to the colors not printing correctly - it would only print yellow and green. The black ink did not seem to last as long as the original HP Cartridge. Won't be purchasing again.
Response from StaplesBy May 6, 2021
Dear Linda We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
True Red ink cartridge
on March 15, 2021
Posted by: JO J.
I have not used the Black high yield cartridge yet however I am using a color True Red cartridge from a few months ago and it is doing great.
Written by a customer while visiting Staples
Customer Rating
2
Try Red in Cartridge
on June 28, 2021
Posted by: K.M.
True Red in cartridge did not work in my HP printer. HP puts some kind of chip in the printer that circumvents using brands that are not HP.
Response from StaplesBy June 30, 2021
Dear Kathleen We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
Didnt work
on June 12, 2023
Posted by: JULIO Z.
No print. Sigh
Written by a customer while visiting Staples
Customer Rating
5
Great value very quick delivery!
on April 9, 2023
Posted by: MARK M.
I thought I would try the Staples Remanufactured cartridge and take advantage of the healthy discount over hp ink. The delivery was free and next day and my hp printer even recognized it as a hp remanufactured cartridge. No problems and I'm very happy! Great experience!
Response from StaplesBy April 10, 2023
Dear Mark Thank you so much for your review! If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
1
My printer won’t accept it.
on November 2, 2020
Posted by: S.C.
Returning it today. My printer won’t accept it and I keep getting a message that I need to use a genuine HP cartridge.
Written by a customer while visiting Staples
Customer Rating
5
Pleased
on November 3, 2022
Posted by: SHARON B.
No problem replacing faulty cartridge Thanks.
Response from StaplesBy November 7, 2022
Dear Sharon Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
5
Seems ok
on November 5, 2020
Posted by: LINDA F.
I have only used it twice since I got it seems to be OK. We’ll see if I get a lot of copies from it.
Written by a customer while visiting Staples