Customer reviews from Staples
Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Average customer rating
3.6
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
113
4 Stars
35
3 Stars
11
2 Stars
12
1 Star
55
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Customer Rating
5
Works like it should long-term is unknown
on June 23, 2020
Posted by: G.P.
This 61XL replacement cartridge worked like it should right out of the box. However the key is will it deliver the same outputs as the HP 61XL that's unknown. In past may have been other brands the output was significantly lower therefore the bang for the buck was just not there. I'll have to see how this goes for the next few months before I can say if this was worth saving 10-20% over the HP cartridge.... so far printed about 10-15 pages and no issues to report. Therefore I have to give a 5 start rating based on what i know now.
Written by a customer while visiting Staples
Customer Rating
5
HAPPY CAMPER
on January 2, 2024
Posted by: Black Ink
Ink came in one day and worked like a charm immediately Would highly recommend
Response from StaplesBy Cindy, January 4, 2024
Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
5
Goof purchase
on March 17, 2021
Posted by: HAROLD V.
No problems and none expected Thanks for asking!
Written by a customer while visiting Staples
Customer Rating
1
Waste of your money
on June 27, 2022
Posted by: True
worked at first but after a few prints began to blotch - and became unusable
Response from StaplesBy June 29, 2022
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP61XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
Defective cartridge
on September 29, 2021
Posted by: CLIFFORD F.
Stopped working after 3 days printer screen read replace ink cartridge after printing 20 pages.
Response from StaplesBy October 1, 2021
Dear Clifford We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
so far so good
on February 9, 2021
Posted by: M.S.
.. I've bought re-manufactured cartridges before and even though had printed pages from them the exact same cartridge quit working and I got a non compatible message from the printer... evidently printer update blocked that cartridge... so my comment of so far so good stands... it works perfectly now.. hope it last a while and I get a lot of pages from it ( I don't count pages but notice how much paper gets used).. if so I will be purchasing them again... glad to save some money rather than buy branded ink
Written by a customer while visiting Staples
Customer Rating
1
on August 12, 2020
Posted by: R.C.
runs out very quickly
Response from StaplesBy September 15, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
3
Printed less than 20 pages
on March 28, 2021
Posted by: Sus S.
from Albany
printed less than 20 pages then started skipping . after having tried to get alignment and head cleaning wasting lots of time ( and patience) it finally gave up altogether. total waste of money
Response from StaplesBy March 30, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples