Customer reviews from Staples
Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Average customer rating
3.6
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
113
4 Stars
35
3 Stars
11
2 Stars
12
1 Star
55
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Customer Rating
1
It works but it is a hassle
on August 2, 2022
Posted by: BRIAN S.
After I installed the cartridge in my HP printer it detected it as a used cartridge and I had to go through the settings to "trick" into working. When I turned my printer on to printer something else i had to take out the cartridge and put it back in. Then I had to go the settings to "trick" it to work again. Not worth the savings.
Response from StaplesBy August 4, 2022
We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your HP printer forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Customer Rating
1
Inferior product
on April 14, 2023
Posted by: Tra
Do not buy. Inferior product the cartridge doesn't print the entire letter or number. Waste of $$$$!!!
Written by a customer while visiting Staples
Customer Rating
4
Good considering
on August 31, 2020
Posted by: M.P.
Not name brand good quality but Still expensive
Written by a customer while visiting Staples
Customer Rating
4
not bad for a knockoff
on August 9, 2020
Posted by: R.M.
from Jarrettsville
the ink cartridges conformed well with my HP printer -- no leaking or other issues. Good substitute and definitely about $20 less than regular HP products. Will use again. thanks.
Written by a customer while visiting Staples
Customer Rating
5
Great product
on September 28, 2020
Posted by: S.R.
The remanufactured ink worked great in my printer. Had no problem installing it and the colors are perfect. Package arrived the next day. Will order again.
Written by a customer while visiting Staples
Customer Rating
1
Not eco friendly
on April 20, 2021
Posted by: P.P.
When a consumer “recycles” their cartridge the assumption is that the company is trying to be environmentally friendly and reuse materials. The clear hard plastic cover that comes with these is the complete opposite of eco-friendly. Very disappointed!!
Response from StaplesBy April 22, 2021
Dear Paula We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61XL/61 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
great value !!
on September 29, 2020
Posted by: JANINE B.
great value !! LAST LONG GREAT PRINTER INK
Written by a customer while visiting Staples
Customer Rating
5
TRU RED remanufactured Black and Tri-Color ink cartridge
on November 19, 2020
Posted by: Kimberly
from Holyoke
This is a great way to buy ink. The cartridges are refilled genuine HP cartridges. They are a pretty good price.
Written by a customer while visiting Staples