Customer reviews from Staples
Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Average customer rating
3.6
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
113
4 Stars
35
3 Stars
11
2 Stars
12
1 Star
55
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Staples - Remanufactured Tri-Color Standard Yield Ink Cartridge Replacement for HP 61 - Tricolor
Customer Rating
1
Didn't Work At All
on July 26, 2020
Posted by: MELODY S.
Of course excited to see if these cheaper cartridges work....NOPE! Not even for ONE print!!
Response from StaplesBy September 21, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
3
cost
on March 21, 2024
Posted by: S.W.
I do not understand why i9nk cartridges are so expesive.
Written by a customer while visiting Staples
Customer Rating
2
Black cartridge was sent empty
on December 22, 2021
Posted by: LINDA R.
I have used the refill cartridges before and have not had a problem. This time the black cartridge was never filled with ink but there is no way of proving this. Not happy.
Response from StaplesBy December 29, 2021
Dear Timothy We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
Definitely a good price and works fine
on March 12, 2024
Posted by: NICOLE B.
I was hesitant to purchase the staples brand thinking it wouldn’t work but it works just fine. Oh and the price was good compared to other brands.
Written by a customer while visiting Staples
Customer Rating
1
Did not work!
on October 28, 2020
Posted by: PATTI B.
These did not work in my HP 5530 printer as promised. The printer kept saying it needed a new cartridge.
Written by a customer while visiting Staples
Customer Rating
2
Cartridge Error
on November 2, 2021
Posted by: Frustrated
Continuously getting a "There is a problem with a catridge" error cannot print. Hopefully the replacements that come are better.
Response from StaplesBy November 4, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
Good
on March 13, 2024
Posted by: SHARON B.
So far so good and good price.
Written by a customer while visiting Staples
Customer Rating
1
Enticing Price however . . .
on May 5, 2021
Posted by: LINDA R.
from Palm Desert
The product did not produce true colors by the time the cartridge was only 1/2 used. Very disappointed.
Response from StaplesBy May 7, 2021
Dear Linda We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 61XL/61 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples