The main problem is that the description is wrong. The description say it has a glass cover but it is plastic. If I had read all the reviews, I would have found that out. It’s not the best quality, but it’s about what you get nowadays for $40.
Response from StaplesBy Staples, Social Media, July 14, 2026
Hi Mary Ann, Thanks for reaching out to us. I'm disappointed to hear the details online were not correct, and I understand your frustration. I have reported your feedback to ensure this is verified and our site updated. To Return or Exchange this item please contact Customer Support at 1-800-333-3330, via Chat on Staples.com, or use the Order Center online. I apologize for any inconvenience this has caused, and thank you for bringing this matter to our attention. ^LH
I bought 3 of these specifically because the description said glass. They are plexiglass not glass. . Aluminum frame is nice but very wobbly. Way too expensive for what they are. Returning.
This Frame is fabulous it comes with the matting already attached and the cutout that fit my picture perfectly. This was a fantastic find at a super fantastic price!