Dear Craig We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Went with a Remanufactured Ink Cartridge to try and save some money and now there is black ink mixing with my yellow ink when I try to print. Very frustrating.
Response from StaplesBy March 8, 2023
Dear Jax We truly regret hearing that you're not completely satisfied with your Staples HP 950XL replacement cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.