Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
661
4 Stars
192
3 Stars
76
2 Stars
37
1 Star
108
83%of customers recommend this product.
(
78 out of
94)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: JOHN S.
Verified Purchase:Yes
Shredding up a storm with my new Staples 12-Sheet Cross-Cut Multi-Media Shredder
Written by a customer while visiting Staples
Customer Rating
1
Disappointing
on August 4, 2025
Posted by: Jon P.
from Concord
Not nearly up to specs advertised. Will choke on more than 10 sheets. Overheat light comes on after 5 minutes or less. Returned to store for exchange unit. Exact same issues with replacement. I want to make it clear: I never jammed either unit. I stayed within 6 sheets no staples no tape. It simply quits. NO WAY this is a 20 minute run time 40 minute time out. With any volume of shredding a complete waste of time. Cannot imagine trying to use this in an office with several users trying to destroy sensitive documents. Read the other One Star ratings- I am not the only one with this issue. And with 2 machines.
Written by a customer while visiting Staples
Posted by: R.H.
Verified Purchase:Yes
Excellent shredder. I recommend it.
Written by a customer while visiting Staples
Posted by: SHARON L.
Verified Purchase:Yes
Does a good job and is very compact which saves space
Written by a customer while visiting Staples
Posted by: FERNANDO R.
Verified Purchase:Yes
Very affordable and practical unit.
Written by a customer while visiting Staples
Posted by: JACK B.
Verified Purchase:Yes
I prefer the pull out drawers to avoid the top detachable shredder mechanism from tipping over. It does a decent job but the shredding process from start to finish is longer than it has to be.
Written by a customer while visiting Staples