Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
661
4 Stars
192
3 Stars
76
2 Stars
37
1 Star
108
83%of customers recommend this product.
(
78 out of
94)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
2
Way too small
on December 22, 2025
Posted by: Cindy W
Its not only too small but it doesn't stop when full & gets jammed.
Written by a customer while visiting Staples
Posted by: Aristophanes
Verified Purchase:Yes
Smaller than my other shredder but still works
Written by a customer while visiting Staples
Posted by: Nancy
Verified Purchase:Yes
Great for the kitchen.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Vicki
Verified Purchase:Yes
I very much like this new shredder. It works just great and the basket holds more shredded material than other smaller ones.
Written by a customer while visiting Staples
Customer Rating
1
Lasted 6 weeks
on December 17, 2025
Posted by: Staples Shredder
I had this delivery on November 7. Never worked well. Stopped working altogether today.
Response from StaplesBy Staples, Social Media, December 19, 2025
Hi Vicki, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Customer Rating
1
FIRST TEST OF OPERATION
on December 7, 2025
Posted by: ROBERT SPRAGUE
TOO HEAVY TO LIFT POWER UNIT FROM WASTE TANK IN ORDER TO EMPTY TANK. MUCH TOO NOISY.
Written by a customer while visiting Staples
Posted by: Tro T.
Verified Purchase:Yes
This shredder is not up to the task, personal or otherwise. It has not the strength or design to meet its name. It should be dropped from the Staples inventory.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Memaw atvWork
Verified Purchase:Yes
I needed something small for my office and this fits the bill. A little work horse that chewed up and spit out shredded paper and didn't overheat after a dozen feedings. Good value
Written by a customer while visiting Staples