Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
661
4 Stars
192
3 Stars
76
2 Stars
37
1 Star
108
83%of customers recommend this product.
(
78 out of
94)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
1
Machine Constantly Overheats
on January 1, 2026
Posted by: Divameister
I wish I would have used this sooner so I could have taken this shredder back. It constantly overheats, just doing daily shredding. I have attempted to shred about 25 pages and it overheats. I turn it off and come back several hours later and it will let me do half a sheet, then displays the overhead symbol and won't work. I've unplugged the shredder and attempted to "reset" it that way and I still get the same problem. Either I purchased a shredder that was returned by someone else, or this is simply a poorly built shredder. Wish I had never bought this.
Written by a customer while visiting Staples
Posted by: M E Sherman
Verified Purchase:Yes
Excellent value for highly functional, high-capacity shredder.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Wendy
Verified Purchase:Yes
Works great
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: KLL
Verified Purchase:Yes
Glad to get this good priced and easy to use cross cut shredder. Hope it lasts as long as my previous one.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Siren3
Verified Purchase:Yes
I wanted to give the Shredder five stars, but it a bit loud when shredding. However, I like the compact size and the efficiency of its operation. It fits nicely under my desk and it is easy to shred multiple sheets of paper without jamming.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Patti C
Verified Purchase:Yes
Great shredder!
Written by a customer while visiting Staples
Posted by: biz
Verified Purchase:Yes
it works but slowly ... 3 minutes max and then you wait a while before the next 3 minutes. ok for small, occasional use.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Home use maybe, not for office
on December 22, 2025
Posted by: S Martin
The specs say 20 minutes run time. We can only use it 5-10 minutes then must rest 20-25 since overheated. NOT useful in our office. Very disapoointed.
Written by a customer while visiting Staples