Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
661
4 Stars
192
3 Stars
76
2 Stars
37
1 Star
108
83%of customers recommend this product.
(
78 out of
94)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
3
on September 12, 2023
Posted by: Paula K.
As a small home-based business owner I had a perfect opportunity to test this shredder for both business and personal use. After two weeks I discovered that it's more suited for personal use in homes that don't require much shredding beyond pre-approved credit card applications and an occasional expired credit/debit card. With its small footprint the shredder doesn't take up much room making it easy to find a space to put it. As with shredders this size it doesn't have a convenient pull-out drawer with a small window to show when it's full. Emptying this shredder requires removing the top that contains the motor and blades placing it somewhere on the floor or on a table and dumping out the shreds in the container below. The top unit is deceptively heavy and doesn't have recessed handles so be sure to have a good grip and keep your feet clear when removing it in case you drop it. It's definitely not built for small hands. Operation is easy; I didn't even need the instruction manual to figure out how to use it. For a small unit it shreds quickly although it does tend to slow down considerably when shredding more than 3 sheets. It's also unnecessarily loud. My heavy-duty business shredder is much quieter. The paper shreds are small enough to offer more security than shredders that use to cut paper into strips but not as small as those produced by other shredders of the same size. I shredded regular printer paper cardstock and a few old plastic membership cards. This little unit handled them all easily with no noticeable straining. Overall I'd recommend this shredder for occasional home use.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
This shredder is great it eats my paper fast and is so much quieter than my old one. No more paper jams it seems to be able to handle several weights of paper well.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
The shredder is a nice size it's not too bulky. It is lightweight. I didn't have any issues with the shredder jamming when shredding from single sheets up to 8 sheets. It does a good job shredding and I am confident that my personal information is not accessible due how well it shreds the papers. The shredder is surprisingly quiet. It says 3 minutes continuous shred time but it lasted longer approximately 10/15 minutes before cool down was needed. The shredder holds a good amount of paper before needing to empty. It's an easy set up.
Written by a customer while visiting Staples
Customer Rating
4
on September 12, 2023
Posted by: Paula K.
The shredder does a good job shredding documents by crosscutting the paper which helps keep your information safe. Since the capacity is 8 sheets it is good for light users. I did have a problem when having to use the reverse button when there was too much paper and it got jammed. The shredder had a hard time bringing the paper back up and I had to pull it out.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
This shredder is the perfect size for a home office. The noise level was quite a bit less than expected. It shred several sheets of paper at a time with no issues. And it was quick to shred at a low noise level.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
I have been using my Staples 8-sheet cross-cut paper shredder for a couple of weeks and after regular continuous use I’m confident in leaving an honest review of the machine. I am a small business owner with a home office who accumulates a great of sensitive documents that eventually need reliable shredding for obvious privacy concerns. I find the neat compact size is perfect for a home office as it uses little floor space. It shreds quite quickly and is relatively quiet compared to other paper shredders that I’ve used. I will generally shred only 5 or 6 sheets at one time although the shredder is capable of handling up to 8 sheets. I initially tested it with an 8-sheet feed and although it did the job the unit seemed to struggle a bit. I was concerned that the shredder would overheat with a continuous feed of that quantity so I now limit the feed to several sheets less than the max. One feature that I feel is quite important is the reliable safety feature that triggers the motor to shut off to prevent overheating when the shredder is overworked. If you are planning to shred a large number of documents at one time I would suggest pacing the activity and allowing 10-minute breaks to avoid overworking the unit and prevent overheating. I am very pleased with this Staples 8-sheet cross-cut paper shredder and give it two thumbs up!
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
I have been using this shredder for two weeks. I like the large size of the basket and the 8 sheet shredding capacity. I also like that it shreds credit cards which I have already done and it worked great. The shredder produces a moderate amount of noise which is not a problem for me at all. The size of the shred is fine for me but maybe could be a little smaller. The shredder is sturdy and I expect that it will last a long time.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
This shredder shreds all! From old plastic health insurance cards to 8 sheets of paper this shredder shreds! I was able to shred through plastic cards and eight sheets of paper with ease. I did not have any issues with the shredder clogging. I would highly recommend
Written by a customer while visiting Staples