Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
661
4 Stars
192
3 Stars
76
2 Stars
37
1 Star
108
83%of customers recommend this product.
(
78 out of
94)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: Kit
Verified Purchase:Yes
Does a great job.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
Quiet, Powerful, and Reliable Shredder
on February 26, 2026
Posted by: WestsideV
We purchased the Staples 24-Sheet Cross-Cut Multi-Media Shredder (ST62156) for our office, and it has been perfect for our needs. It’s very quiet compared to other shredders we’ve used, which is a huge plus in a professional setting. The large capacity is great, and being able to shred up to 24 sheets at once saves us a lot of time. It handles everything smoothly and reliably, and definitely gets the job done. We’re very happy with this purchase and would highly recommend it for any busy office.
Written by a customer while visiting Staples
Customer Rating
1
Don’t waste your money
on February 20, 2026
Posted by: Michael
The shredded is of poor quality go with another brand mine stopped working after 4 months now have to buy another one and brand
Response from StaplesBy Staples, Social Media, February 20, 2026
Hi Michael, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance, as this item comes with a 1 year warranty. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Customer Rating
2
Not cross cut, can not cut credit cards. Very 😞
on February 18, 2026
Posted by: Bea
Verified Purchase:Yes
Super WEAK
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Greg
Verified Purchase:Yes
Does good job for the economical price, works great for small home office
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Todd
Verified Purchase:Yes
Shredder works fine but jams without much effort. Had to pull out bits of paper from it after just a few uses. The opening is just enough for a piece of paper so it will pull at an angle and jam up. 8 pages is the limit but I only send through 6 or less to make sure it doesn't jam up. Works well in the office to use when needed.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Kat
Verified Purchase:Yes
Meets my needs for shredding paper- motor runs smoothly and operates consistently. Only wish is that it would cross shred into slightly smaller pieces like my old Staples shredder because sometimes I can see an intact word due to the shape and direction of the cut, but I am happy overall.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
Happy finally with advertising that really works!
on February 17, 2026
Posted by: Ron U
Verified Purchase:Yes
Great shredder especially for the price
I would recommend this to a friend!
Written by a customer while visiting Staples