Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Massimo 6.58 Cu. Ft. Freestanding True Convection Gas Range with Air Fryer Kit and Two Griddles - Black
Customer Rating
3
I want to love it, but taking some getting used to
on September 11, 2025
Posted by: Erin
I do not like have anything digital; no clock, no timer, no beep when oven is preheated. The small side, it very small. Also, my oven is taking Way to long to preheat. I am going to turn in a support ticket. I love the look of it and I love the stove. I am just not happy with the oven.
Response from Forno Appliances By Team Forno, September 29, 2025
Hello, Thank you for sharing your feedback. We are glad to hear that you like the design and the stove. Our ovens are commercial-style models, which is why they do not include certain digital features such as a clock, timer, or a signal when the preheating is complete. We have taken note of your comments regarding the preheating time and the size of the smaller oven and will share them with our team for review. The Forno Team
Once in a while the gas burner stove tops won’t light. We have to wait a couple minutes and retry. Other than that, happy with the product
Response from Forno Appliances By Raffaele B, Forno Customer Service, September 11, 2025
Thank you so much for the 5-star review! We really appreciate your support and are glad to hear you're happy with the product overall. Regarding the gas burner occasionally not lighting right away — thank you for pointing that out. Sometimes this can be due to a minor buildup or slight misalignment in the ignition system. If it persists, please don’t hesitate to reach out to us directly — we’re always happy to help troubleshoot or provide tips to keep everything running smoothly. Should the issue persist please reach out to our customer service team at the following link. https://forno.ca/support/
Thanks again for your feedback and for buying Forno !
Why do I need to leave a review before I use the site to register my product for warranty service? I cannot continue the process until I leave a review for something I have yet to use.