Customer reviews from kitchenaid.com
KitchenAid - 46-Bottle Wine Cellar - Custom Panel Ready
Average customer rating
2 out of 5
2
(1 Review)
Open Ratings Snapshot
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for KitchenAid - 46-Bottle Wine Cellar - Custom Panel Ready
Customer Rating
2 out of 5
2
Touch controls nonresponsive
on October 30, 2026
Posted by: DesertMark
[This review was collected as part of a promotion.] Though currently operating, the touch controls on our recently installed cellar are nonresponsive and we are unable to update any of the settings, including the temperature. Unfortunately, we'll need to schedule a service call.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Kitchenaid Social Team, Consumer Service, November 2, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with the controls on your KitchenAid® Wine Cellar and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25472598, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com