Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 29 cu. ft. French Door Refrigerator with Exterior Water and Ice and FreshChill Full- Refrigerated Drawer - Juniper
Average customer rating
4 out of 5
4
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
11
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
2
76%of customers recommend this product. 
(
16 out of 21
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 36 in. Wide 29 cu. ft. French Door Refrigerator with Exterior Water and Ice and FreshChill Full- Refrigerated Drawer - Juniper
Customer Rating
5 out of 5
5
Love it, love it, and love it alot!
on September 17, 2026
Posted by: Foodie54
[This review was collected as part of a promotion.] We love how much room is in the freezer and the ability to reach all the food with ease.
The cheese/drink drawer has so much space. We keep pop, vodka, cheese and lunchmeat and more cheese.
The shelves in the upper section are nice and deep. Room for large trays for parties.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Low lighting and adjustability issues
on September 17, 2026
Posted by: Home Chef!
[This review was collected as part of a promotion.] Very low level of lighting throughout the refrigerator and freezer areas.
Shelving in the refrigerator has very limited height adjustability.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, September 22, 2026
Thank you for sharing your experience with us. We regret to hear that your Refrigerator lighting and shelving design is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25028585, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Very hapoy
on September 16, 2026
Posted by: Randall22
[This review was collected as part of a promotion.] I enjoyed this refrigerator so far . very easy to access , very quiet and looks amazing!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Great capacity and functionality.
on September 7, 2026
Posted by: Geo_312
[This review was collected as part of a promotion.] This is my 2nd KItchenAid Refrigerator. I love the overall capacity of this Fridge. The last model I had was a 5 Door which offered great convenience, but I thought sacrificed some of the space. The larger double-door fridge has great accessibility, and the temperature control on the side of the door in a pleasant feature. I have more than enough specialized areas to organize everything. As with my previous KitchenAid, the preservation and crispness of the vegetables and fruits really is noticeable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Quiet and efficient
on September 3, 2026
Posted by: bone72
[This review was collected as part of a promotion.] This is the quietest refrigerator we have ever owned. Love the middle drawer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Looks good
on August 12, 2026
Posted by: Zub1
[This review was collected as part of a promotion.] Needs brighter lights/ more lights.
Needs a side door able to hold tall bottles.
Slide needs to operate better when it has products on it. Once weight is on it the slide doesn’t really work.
Slide separators need to have a locking device to hold it in position.
I do like the middle drawer.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great Features
on August 5, 2026
Posted by: Littlesweetthing
[This review was collected as part of a promotion.] Outstanding configuration and volume. Good looking also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
on July 24, 2026
Posted by: 12EAH!
[This review was collected as part of a promotion.] Overall, I am pleased with my refrigerator. Accessibility is very good, capacity meets my current needs. Temperature is perfect and easily adjusted. My only concern is my ice maker which had to be replaced after six months of the purchase. At times the ice maker freezes up, then will spit ice and water all over my floor.
This tends to happen if I have not used the ice maker for several days. I am often gone from the area for several days or weeks at a time due to my schedule. If I continue to have difficulty, I'll contact repair services before the warranty is expired.
Written by a customer while visiting kitchenaid.com
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