Customer reviews from kitchenaid.com
KitchenAid - 15 inch 25-Lb. Ice Maker - Black Ore
Average customer rating
4.3
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
0
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for KitchenAid - 15 inch 25-Lb. Ice Maker - Black Ore
Customer Rating
3
The installation went well
on March 20, 2026
Posted by: Nonofyobiz
from Oklahoma
[This review was collected as part of a promotion.] The first machine was not installed correctly. The machine moved around then would stop working. Kitchen aid or whirlpool finally sent a new machine after several months of 4 hour phone calls! After correct installation this one seems to be working properly. With a hold on that since it’s only been two months! And the fact that my husband had to secure it better after the installers were finished. Per their instructions. I want to say this ice machine will be great, unfortunately I am holding that review to find out in a few more months if this was really a fix. For now the machine is working well!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my ice maker
on January 14, 2026
Posted by: FHS 3
from Hampstead, NC
[This review was collected as part of a promotion.] Had KitchenAid appliances installed in our new construction home and we love the ice maker so much.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Second time around
on January 14, 2026
Posted by: Whiskey/Whisky
from Tennessee
[This review was collected as part of a promotion.] this is our second/fourth Kitchenaide ice maker (my dad had 2 also). the last one died per the technician due to a “main board” going out. Anyway, we tried a Koolsomething that made the “nugget” ice. Not good for whiskey and NOISEY as all get out. Cheaper but it got sent back. Ordered this one, came in dinged and apparently previously hooked up but I knew how to fix the hookup issue and the ding was on a back corner…no issues. Quiet, good wet ice, good to have it in the kitchen again.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So far, so good
on February 11, 2026
Posted by: Sailor10
from Indian Wells. CA
[This review was collected as part of a promotion.] Makes ample, well-formed cubes, doing so with much less noise than the machine it replaces. Door accepts a cabinet face, giving a built-in look.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Icemaker
on April 4, 2026
Posted by: Caseymae
[This review was collected as part of a promotion.] Icemaker runs all the time. At times it is very noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Capacity
on June 12, 2026
Posted by: Bar18
[This review was collected as part of a promotion.] Great addition to our bar area. Seamlessly fits in with the decor and has an excellent ice capacity.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Under counter ice maker
on June 12, 2026
Posted by: MrBill 536
[This review was collected as part of a promotion.] Purchased as a replacement for my 15 year old ice maker. The new design looks great! It has great efficiency and seems to be a little faster than the older model. I’m happy that I purchased a KitchenAid product again. I I have been using your products for years now.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Functional.
on June 13, 2026
Posted by: Frigidaire ice review
[This review was collected as part of a promotion.] Works well, functioning properly. Just noisier than we would want it to be.
Written by a customer while visiting kitchenaid.com