Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5
(3,355 Reviews)
Rating breakdown 3,355 reviews
5 Stars
2,385
4 Stars
472
3 Stars
253
2 Stars
122
1 Star
123
Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
1
Never had an issue with
on January 19, 2022
Posted by: angel o.
Never had an issue with my past set but with this i hear distortion and so does everyone that speak to me on a regular call not sure if i got a bad set
Response from ShokzBy Kristen Szustakowski, January 20, 2022
Hey Angel - Shokz here! We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all our headphones, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
5
The open run mini are
on January 19, 2022
Posted by: Brian T.
The open run mini are great. Perfect size and weight. Hardly know I have them on. Sound quality is improved from my original pair. Love being able to hear my podcasts and music and also any cars, runners, or people nearby. Controls are easy to use.
Written by a customer while visiting Shokz
Customer Rating
5
Will never use a different
on January 19, 2022
Posted by: Cort C.
Will never use a different pair of headphones! Perfect fit, perfect sound!
Written by a customer while visiting Shokz
Customer Rating
3
I enjoy being able to
on January 18, 2022
Posted by: Chad U.
I enjoy being able to still be aware of my surroundings, but they are quieter than I thought. Crackle when the volume is way up.
Response from ShokzBy Kristen Szustakowski, January 20, 2022
Hey Chad - Shokz here! We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all our headphones, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
4
Volume Control
on January 17, 2022
Posted by: Stephen D.
I wear my headphones to bed and set up Audible to read me to sleep for 30 minutes. When headphone strictly controls iPhone volume, one notch is too low, up one notch is too loud. When I can control my phone volume separate from headphones I can find the exact level I prefer.
Written by a customer while visiting Shokz
Customer Rating
5
Love them, easy to use,
on January 16, 2022
Posted by: Paul C.
Love them, easy to use, very comfortable and user friendly. After trying many wireless in the ear buds, I wish I would have bought these sooner.
Written by a customer while visiting Shokz
Customer Rating
2
The left ear piece does
on January 16, 2022
Posted by: Bailey H.
The left ear piece does not play nearly as loud at the right.
Response from ShokzBy Kristen Szustakowski, January 20, 2022
Hey Bailey - Shokz here! We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all our headphones, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
4
Podcasts are great as is
on January 15, 2022
Posted by: Anonymous
Podcasts are great as is radio, but receiving calls on phones is lousy!
Response from ShokzBy Kristen Szustakowski, January 20, 2022
Hey Peter - Shokz here! We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all our headphones, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz