Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5
(3,355 Reviews)
Rating breakdown 3,355 reviews
5 Stars
2,385
4 Stars
472
3 Stars
253
2 Stars
122
1 Star
123
Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
4
Great fit, could be louder.
on January 27, 2022
Posted by: Marc P.
Going from in-ear headphones to these bone conduction things is not great. I hear more of my surroundings than I do the music. Running along the beach and the waves drown out the music. I turn the volume up and the battery drains faster and the unit vibrates, which I'm sure is not great for longevity.
Response from ShokzBy Kristen Szustakowski, February 4, 2022
Hello Marc- Shokz here! We're sorry to hear you aren't completely satisfied with your Shokz! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
5
The best headset
on January 27, 2022
Posted by: George D.
Easy to use, great sounds, and the best thin is you forget that you are wearing them.
Written by a customer while visiting Shokz
Customer Rating
5
Favorite headphones
on January 27, 2022
Posted by: Aaron K.
I had the entry level shocks for years and finally upgraded. I should have done it a long time ago, very worth it.
Written by a customer while visiting Shokz
Customer Rating
4
OpenRun just makes sense
on January 26, 2022
Posted by: Anonymous
Bone conduction sound connects you to your music without disconnecting you to life around you. For one, it is so much safer when you are running or biking in public, but also as a matter of convenience, how many times have you taken your headphones out of your ears to stop and talk to someone… “I’m sorry what did you say - I couldn’t hear you” ;)
Design is excellent. Battery life, great. Best workout headphones, bar none.
Written by a customer while visiting Shokz
Customer Rating
5
Great upgrade
on January 26, 2022
Posted by: Anonymous
I upgraded from the Trekz Titanium (held together with duct tape for the last year) and these are so much better! The controls are the same and very easy to figure out and use on the go. I'm so glad I got the mini. The average size worked for me, but the mini is much more comfortable and the sound quality is more consistent due to less moving around. The more compact size of these also works better under winter headbands and with sunglasses compared to my old model. The extra waterproofing is awesome. The charging is so quick. The only thing I don't love is that the charging cable isn't a universal one. It's one more thing to remember when I'm traveling or on the go.
Written by a customer while visiting Shokz
Customer Rating
5
Great Product
on January 26, 2022
Posted by: Anonymous
I really enjoy these headphones. I can wear them all day and forget I have them on. I could never do this with traditional ear buds.
Written by a customer while visiting Shokz
Customer Rating
4
No dual Bluetooth
on January 25, 2022
Posted by: Clayton J.
It is ridiculous that headphones of this quality/price cannot connect to two devices at once. It's only one at a time. My Jabra connect to my computer and phone simultaneously. Disappointed in that, but everything else is awesome.
Written by a customer while visiting Shokz
Customer Rating
4
I love these! I just
on January 25, 2022
Posted by: Kira P.
I love these! I just wish there was a super mini size. I apparently have a tiny head.
Response from ShokzBy Kristen Szustakowski, February 4, 2022
Hello Kira- Thanks for your feedback! If you are interested in the OpenRun Mini for a smaller size, Shokz offers a 90-day exchange program for US and Canada customers that allows for the exchange of colors and sizes, regardless of where the headphones were purchased, as long as the purchase has been within the past 90 days. Please contact our Customer Happiness Team if you need further assistance with an exchange. Thank you!
Written by a customer while visiting Shokz