Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
4
I mainly use these for
on February 21, 2022
Posted by: Naomi F.
I mainly use these for phone calls, and sometimes the other person has difficulty hearing me. I can hear them well, however. Comfortable to wear. Amazed how these do not conflict with my glasses. I like that these are not bulky like regular headphones.
Battery life is a bit less than half of advertised after about a month of use. They've died from a full charge in about 3 hours twice now with no warning before hand aside from saying powering down.
Response from ShokzBy Megan Johns, March 2, 2022
Hello Alex- We're sorry to hear your OpenRun is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Very pleased with the operation, sound, and comfort. The only suggestion I would make to the production team would be to include a better user manual. To a raw non-technical first time buyer a printed guide that says it all --for a quick start (edited for the super simple) would be the icing on the cake !