Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5
The two things that I
on April 5, 2022
Posted by: Tangerine H.
The two things that I appreciate the most are, 1. 3xcellent sound quality and, 2. It's refreshing for my ears to be able to breathe while talking on a Bluetooth headset.
These are my second pair. I bought the mini for a better fit and they are a PERFECT fit! Fabulous sound quality and I love that I can wear them while I’m working and still be aware of my surroundings and hear customers.
I find these super comfortable and think the sound quality is great. I use while running, biking and walking the dog…all are necessary to hear what happening around me. I find the smaller size fits perfectly and they are plenty big enough for my husband to wear. Took one star off just because instructions warn about too too high volume can cause damage….I would like more detail on that.
They fit great, charging is great. Sound is terrible. If I’m in my car and try to have a phone conversation, nobody can hear me and I can barely hear them.
Response from ShokzBy Megan Johns, April 5, 2022
Hi Jerrod - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Please contact the Customer Happiness Team so we can assist you further. Thank you!
The new version is a little less heavy duty feeling than the old but seems like it will hold up better. I sweat alot while running and these feel like they were constructed for this purpose. The charging port is updated and the new box instructs about not charging right after a workout. I have a feeling that was the issue with my last two that stopped working. Good so far! A little more quiet than the old version but still high quality.