Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5
Happy with my upgrade!!
on April 3, 2022
Posted by: Tanya M.
Just upgraded my earphones from my Aftershokz Trex Titanium to these. They stay charged for a long time. I bought the mini this time and I am much happier with the fit. Overall I am very happy with my new purchase
I’ve been using Aftershokz/Shokz for six years, starting with Titanium, then several pairs of Air, and now OpenRun Mini. Got my husband and father-in-law also to use them. Unfortunately, this thing has a problem. There is a delay in in transmitting the information. The first one OpenRun mini was sent back after troubleshooting and resetting. The replacement OpenRun Mini also delays transmission. Instead of hearing timekeeping apps state that it is “One forty-five p.m.,” it transmits “….forty-five p.m” Bit of a problem.
Same thing with other alerts, such as alerts for text messages, calendar, etc. What’s with that?
It has some other idiosyncrasies, but that just might be getting used to a new model—I don’t know. But the delayed start in transmission is a major problem.
Response from ShokzBy Megan Johns, April 5, 2022
Hi Vi - Shokz here! We're sorry to hear you aren't completely satisfied with your Shokz! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Please contact the Customer Happiness Team so we can assist you further. Thank you!
I have owned my Aftershokz Aeropex, which are now called "Shokz Openrun" for 2 years and they are simply the best! I don't have to worry about losing them because I can lower them to my neck (if I just want them off when my storage bag isn't near), I was able to quickly answer calls from my dad's hospice nurse while in the middle of caring for him (due to the answer button that can easily be accessed with a bend of your wrist), my calls & music are clear during insanely intense workouts, and it doesn't slip while running! They are so lightweight that I oftentimes forget that I have them on my head! And, the magnetic charging unit makes them easy to charge! I can even wash my car or play outside with the kids while wearing my Shokz Openrun. So, when you love something, you recommend it! Since I've purchased my Shokz Openrun, my husband, mother & father -in-law, my brother, my sister, my best friend, and 3 sisters-in-law have all purchased their own Shokz Openeun! I am a lifetime customer, for sure! Thanks, Shokz!
Love. They feel amazing and don’t hurt my ears, the mini fits fabulously on my head, so happy I sized down. Audio quality really is perfection in regards to sound for music and add up books as well as podcasts!