Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5
(3,387 Reviews)
Rating breakdown 3,387 reviews
5 Stars
2,406
4 Stars
474
3 Stars
258
2 Stars
124
1 Star
125
Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5
Listening freedom
on April 25, 2022
Posted by: Anonymous
Freedom to listen and still be connected to the world around you. Not something you want for immersive stereo sound but instead for layering a new sound on top of your audio environment. You can be at ease with the concept of “headphones” because you are not disconnected from the voices and sounds of your life.
Written by a customer while visiting Shokz
Customer Rating
3
Not loud enough
on April 24, 2022
Posted by: Bernardo G.
I must say the battery is incredibly nice, and they´re pretty comfortable. However, they are not loud or crisp enough for listening to them in a loud environment.
Written by a customer while visiting Shokz
Customer Rating
1
I am not happy with
on April 23, 2022
Posted by: Henry E.
I am not happy with the quality, there is an echo when I'm on a call and I can't get rid of it. I would like to return them.
Response from ShokzBy Megan Johns, April 27, 2022
Hi Henry - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
5
Trades User
on April 23, 2022
Posted by: Kyle S.
I use these for work so I can listen to music and communicate with the other members of the crew. Works awesome, good call quality, and makes it easy to maintain awareness of your surroundings for forklifts or trucks moving around a jobsite.
Written by a customer while visiting Shokz
Customer Rating
4
Great to have audio in
on April 23, 2022
Posted by: Caleb W.
Great to have audio in my head but my ears are still open to my surroundings.
Written by a customer while visiting Shokz
Customer Rating
5
I Love them easy to
on April 23, 2022
Posted by: Patricia H.
I Love them easy to wear, better hearing & comfortable
Written by a customer while visiting Shokz
Customer Rating
5
I had ordered a pair
on April 23, 2022
Posted by: Curtis W.
I had ordered a pair of open ear from a different company, thinking I was getting a quality device at a reasonable price. I didn't receive the kind I had ordered, plus they didn't work well in the environment I work in. I couldn't hear them. So, I done what I should have done to begin with, and ordered my open run shokz. They are awesome. I wear earplugs at work, but I have no problem hearing my shokz. Actually with earplugs, I can have the volume down so low, but still hear perfectly fine, but my battery will last throughout my 12 hour shifts and still have plenty for when I get home. Everyone I've shown has been impressed. I'll definitely be a customer for life. These are the best.
Written by a customer while visiting Shokz
Customer Rating
1
Disappointed!
on April 23, 2022
Posted by: Arianne V.
Third pair of Shokz and I hate to say Im incredibly disappointed. Bought these for the purpose of running the Boston Marathon. Morning of, they are fully charged, and died at Mile 18 - right before Heartbreak Hill. (Less than 3 hours of play.) So disappointed!! The sound is much softer than my last ones, I can barely hear the automated voice. Never could get three clicks to work. Like how light weight they are and hopefully they are water resistant but yet to be determined.
Response from ShokzBy Megan Johns, May 2, 2022
Hi Arianne -Shokz here! We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz