Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5 out of 5
4.5
(3,387 Reviews)
Open Ratings Snapshot
Rating breakdown 3,387 reviews
5 Stars
2,406
4 Stars
474
3 Stars
258
2 Stars
124
1 Star
125
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Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5 out of 5
5
Awesome product!! I liked my
on April 26, 2022
Posted by: Jeremy B.
Awesome product!! I liked my first set so much that I have three now.
Written by a customer while visiting Shokz
Customer Rating
2 out of 5
2
You can do better Shokz
on April 25, 2022
Posted by: Tera S.
Meh
Sound's not the greatest, but that's not why you buy these. The FFW/RWD function doesn't work and these buttons are in an awkward location when wearing a bike helmet. I'm female, so I can't imagine being a man with bigger hands trying to manipulate those buttons. Maybe a series of taps would be a better option for function manipulation? The Mini is still a little big/ fights with my pony tail while wearing a helmet. I can't imagine how huge the regular CHEAPER size would've been. When are gear companies going to clue in that women enjoy outdoor activities too, and therefor should be provided with size/ weight appropriate options?! #equityoutside #repealthepinktax
Response from ShokzBy Megan Johns, May 2, 2022
Hi Tera - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Tapping the multifunction button is the way to fast forward to the next song or go backwards. We're happy to send you the manual or help troubleshoot. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
2 out of 5
2
Missed the Mark
on April 25, 2022
Posted by: Kelly B.
So very disappointed with this product. Okay the sound and clarity is on par with the Openrun Pro. The fit for me is good, but the missed the mark by not including multi device pairing. Also, you cannot pair 2 of these listening devices to the same Apple product to watch a movie so both of you can hear it. That’s a big problem.
Response from ShokzBy Megan Johns, May 2, 2022
Hi Kelly - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. There is a multipoint pairing option. We're happy to send you the manual or help troubleshoot with you! Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
I purchased the OpenRun (Aeropex)
on April 25, 2022
Posted by: Anonymous
I purchased the OpenRun (Aeropex) Mini, they were the top recommendation for those who are blind or visually impaired. I love mine they are light weight, the audio is fairly good, and the battery life is fairly good to. The first day I used them for well over the estimated time of the full battery listening to music for over 8hrs and they could've gone longer but I chose to give them a rest until the next day. I use them on a regular basis to make phone calls, listen to music, and watch videos on social media. The only thing I wish the mini had was a different color instead of just black. It would seem to me like the mini should have the same color choices as the standard otherwise they're great. I even bought a second pair as a gift for my mom so she has a headset for her new phone.
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
I ordered these for my
on April 25, 2022
Posted by: Katie D.
I ordered these for my husband after some close calls with cars running with headphones. These have totally eliminated the safety issue of not hearing cars while still having great sound quality. I will be ordering some for myself for my call-center job.
Written by a customer while visiting Shokz
Customer Rating
4 out of 5
4
There great had a pair
on April 25, 2022
Posted by: Anonymous
There great had a pair of the ones with the mic lost these wish got the mic back people can here way better when I use the mic but great headphones
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
They were exactly what I
on April 25, 2022
Posted by: Jennifer W.
They were exactly what I needed,- a way to listen to podcasts while cooking and still hear my kids, and go running and still hear traffic. I'm so happy I bought them.
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
They're great headphones, sound is
on April 25, 2022
Posted by: Abby A.
They're great headphones, sound is amazing and the length of battery time is excellent.
Written by a customer while visiting Shokz
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