Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
2,281
4 Stars
455
3 Stars
238
2 Stars
115
1 Star
118
Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5
Wish they would offer the
on March 26, 2022
Posted by: Charlie L.
Wish they would offer the mini very in a dark blue color.
Very light weight and comfortable.
Very light weight and comfortable.
Written by a customer while visiting Shokz
Customer Rating
5
I love these so much!
on March 26, 2022
Posted by: Margaret B.
I love these so much! Sometimes earbuds are uncomfortable after a while so I loved that these just sit. And the sound is really good. :u1F970:
Written by a customer while visiting Shokz
Customer Rating
4
Been using them for about
on March 25, 2022
Posted by: Anonymous
Been using them for about 2 weeks now. Went from beats to these. I like how these feel way better, the sound quality is not quite the same. The phone quality is really good. Neg. Haven’t been able to find a buy a extra charging cord. I have only been getting about 5 hours of use at a time before battery dies. I have to have them up Loud to hear, and with podcast they vibrate to the bass in the voice and it is really annoying. Overall I’m happy I bought them.
Written by a customer while visiting Shokz
Customer Rating
2
Sound is good. Too big and not secure
on March 25, 2022
Posted by: Kalie O.
Sound is okay and it is nice to still be able to hear around me. I measured my head for sizing and ordered the standard size but they are huge on my head and move around quite a bit. Wish I would have gotten the smaller ones. If this is the right size for me, they are too loose fitting to feel secure and comfortable, my hair in my ponytail is always hitting them and feeling like they will come off.
Response from ShokzBy Megan Johns, March 28, 2022
Hi Kalie - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy The OpenRun mini may be a better fit for you. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
5
Love them!
on March 25, 2022
Posted by: Sara R.
I love my Shokz! I like being able to hear music with quality sound, but still hear the world around me!
Written by a customer while visiting Shokz
Customer Rating
5
Love these! Comfortable and great
on March 25, 2022
Posted by: Tami C.
Love these! Comfortable and great at work so I can still hear outside noise
Written by a customer while visiting Shokz
Customer Rating
3
Pretty Good, Not Great (What did you all change?)
on March 25, 2022
Posted by: Anonymous
I bought these after borrowing my partner's Aeropex for over a year. I was surprised to see that Aftershokz was now just Shokz, the aeropex are now called "openrun". I assumed it was just a name change and ordered my pair, excited to have my own. I was so disappointed when I first used these headphones- although they look almost exactly the same, you can tell they changed something about them.
We did a blind sound test with the Openrun and previous Aeropex and both my partner and I could tell which ones were the Openrun. The sound quality is a little worse, not super noticeable but once I realized they sound more muffled I can't unhear it.
The main annoyance is when the volume is turned up high (not all the way, anything over around 75%), the headphones vibrate a little bit. Specifically the part distributing the sound right outside your ear, so it's just a constant tickle that can be so annoying.
The main annoyance is when the volume is turned up high (not all the way, anything over around 75%), the headphones vibrate a little bit. Specifically the part distributing the sound right outside your ear, so it's just a constant tickle that can be so annoying.
I love some things about the headphones, they allow me to listen to music/podcasts and hear my surroundings, which has been helpful in all sorts of situations. This version also charges a lot faster than the prior, but they also seem to run through battery faster. I used to charge the Aeropex maybe once/week with regular use, but I have to charge the Openrun every 1-2 days. It's not a huge deal since they charge so quickly, but something to keep in mind depending on your use.
Ultimately I don't think I'd repurchase. It feels like the company changed the quality while hiding behind a "new and improved" battery, which feels gross and exploitive. They're pretty expensive for the issues that come with it. Really disappointed in these changes :(
Written by a customer while visiting Shokz
Customer Rating
3
I purchased the Open Run
on March 25, 2022
Posted by: Anthony L.
I purchased the Open Run because I run a lot. The product claims to have an 8 hour battery but it died after 4 1/2 hours. The sound is good & the out of ear canal is good but the battery life stinks.
Response from ShokzBy Megan Johns, March 28, 2022
Hey Anthony - Shokz here! We're sorry to hear you aren't completely satisfied with your Shokz! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. We also have some tips for best practices to help preserve the life of the battery. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz