Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5 out of 5
4.5
(3,387 Reviews)
Open Ratings Snapshot
Rating breakdown 3,387 reviews
5 Stars
2,406
4 Stars
474
3 Stars
258
2 Stars
124
1 Star
125
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Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5 out of 5
5
Had a great experience
on March 19, 2023
Posted by: Lurkielounomore
I have had several pairs over the years and have converted a fellow gym rat. I wear them nonstop for exercise and other activities. Since they aren’t in the ear, they prevent “swimmers ear” which can be caused from hours of wearing earbuds while sweating. I love to use them for phone calls as well since they allow me to hear without broadcasting my calls. On speaker. I can speak on a low tone so as not to be rude to others and still be heard clearly by a caller. However, my openrun minis stopped charging about 6 months in. I sent an email explaining the problem. Didn’t get a response but a week later got a brand new replacement pair.
Very satisfied with the service as well as the product
Written by a customer while visiting Shokz
Customer Rating
1 out of 5
1
Won't stay connected to my
on March 19, 2023
Posted by: Connie M.
Won't stay connected to my phone. Keeps beeping and saying connected or connecting.
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
Best ever!
on March 19, 2023
Posted by: Marc R.
These are the best! No inside the ear discomfort and the music quality is still great. Plus bike riding you can hear traffic and stay safer and using at the gym someone can talk to you and you’ll hear them, not just see their lips.
Written by a customer while visiting Shokz
Customer Rating
3 out of 5
3
Comfort and weight are good.
on March 17, 2023
Posted by: Jennifer W.
Comfort and weight are good. Battery life only lasts for two runs, so a little frustrating when I forget to charge them.
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
Best headphones!
on March 17, 2023
Posted by: Paula D.
These headphones are amazing! They fit comfortably, and I was able to hear my surroundings as I run without feeling the struggle of having headphones on.
I struggled with feeling like I was in a wind tunnel with other Bluetooth headphones while running on an island but with my shokz my ears are not blocked and the sound is very clear!
Favorite headphones I’ve ever used! And top notch customer service!
Written by a customer while visiting Shokz
Customer Rating
3 out of 5
3
Fit my need, wish they switched devices better
on March 16, 2023
Posted by: Jon D.
These are great and especially useful where you need to wear hearing protection. They actually work better with ear plugs in. Only problem is switching between devices doesn’t work well.
Written by a customer while visiting Shokz
Customer Rating
3 out of 5
3
Defected
on March 16, 2023
Posted by: Desiree R.
These are a great if they work. I think I have a defected pair. In the middle of my calls the cal is STILL connected but I can’t hear anyone so I have to hang up and call back. I called customer service and they had me reset. It worked for a couple days but not back to the problem.
Written by a customer while visiting Shokz
Customer Rating
5 out of 5
5
IT is wonderful, perfect, clear,
on March 16, 2023
Posted by: Mary C.
IT is wonderful, perfect, clear, comfortable. I have a hearing problem so the rest of my family loves it also.
I tried several other ones, the sound was good but all were so uncomfortable couldn't use them.
Thank you for this great product.
Jane Callihan
Written by a customer while visiting Shokz
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