Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
2,281
4 Stars
455
3 Stars
238
2 Stars
115
1 Star
118
Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5
I love the sound quality
on April 26, 2022
Posted by: Therese D.
I love the sound quality of this product! It is so much better than my ear buds, I never have to worry about them falling out. Also, the customer service cannot be beat! Great product!
Written by a customer while visiting Shokz
Customer Rating
5
Great headset!
on April 26, 2022
Posted by: Anonymous
The sound is great. I was super hesitant to go to an open ear but these are awesome! The fit was also really good (ordered the smaller size). Charging is really quick. Would purchase these again!
Written by a customer while visiting Shokz
Customer Rating
5
Awesome product!! I liked my
on April 26, 2022
Posted by: Jeremy B.
Awesome product!! I liked my first set so much that I have three now.
Written by a customer while visiting Shokz
Customer Rating
2
You can do better Shokz
on April 25, 2022
Posted by: Tera S.
Meh
Sound's not the greatest, but that's not why you buy these. The FFW/RWD function doesn't work and these buttons are in an awkward location when wearing a bike helmet. I'm female, so I can't imagine being a man with bigger hands trying to manipulate those buttons. Maybe a series of taps would be a better option for function manipulation? The Mini is still a little big/ fights with my pony tail while wearing a helmet. I can't imagine how huge the regular CHEAPER size would've been. When are gear companies going to clue in that women enjoy outdoor activities too, and therefor should be provided with size/ weight appropriate options?! #equityoutside #repealthepinktax
Response from ShokzBy Megan Johns, May 2, 2022
Hi Tera - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Tapping the multifunction button is the way to fast forward to the next song or go backwards. We're happy to send you the manual or help troubleshoot. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
2
Missed the Mark
on April 25, 2022
Posted by: Kelly B.
So very disappointed with this product. Okay the sound and clarity is on par with the Openrun Pro. The fit for me is good, but the missed the mark by not including multi device pairing. Also, you cannot pair 2 of these listening devices to the same Apple product to watch a movie so both of you can hear it. That’s a big problem.
Response from ShokzBy Megan Johns, May 2, 2022
Hi Kelly - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. There is a multipoint pairing option. We're happy to send you the manual or help troubleshoot with you! Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
5
I purchased the OpenRun (Aeropex)
on April 25, 2022
Posted by: Anonymous
I purchased the OpenRun (Aeropex) Mini, they were the top recommendation for those who are blind or visually impaired. I love mine they are light weight, the audio is fairly good, and the battery life is fairly good to. The first day I used them for well over the estimated time of the full battery listening to music for over 8hrs and they could've gone longer but I chose to give them a rest until the next day. I use them on a regular basis to make phone calls, listen to music, and watch videos on social media. The only thing I wish the mini had was a different color instead of just black. It would seem to me like the mini should have the same color choices as the standard otherwise they're great. I even bought a second pair as a gift for my mom so she has a headset for her new phone.
Written by a customer while visiting Shokz
Customer Rating
5
I ordered these for my
on April 25, 2022
Posted by: Katie D.
I ordered these for my husband after some close calls with cars running with headphones. These have totally eliminated the safety issue of not hearing cars while still having great sound quality. I will be ordering some for myself for my call-center job.
Written by a customer while visiting Shokz
Customer Rating
4
There great had a pair
on April 25, 2022
Posted by: Anonymous
There great had a pair of the ones with the mic lost these wish got the mic back people can here way better when I use the mic but great headphones
Written by a customer while visiting Shokz