Customer reviews from Shokz
Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Average customer rating
4.5
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
2,281
4 Stars
455
3 Stars
238
2 Stars
115
1 Star
118
Customer Reviews for Shokz - OpenRun Mini Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones (USB-Charging) - Black
Customer Rating
5
Very comfortable with great sound
on April 28, 2022
Posted by: Richard K.
Very comfortable with great sound quality. Buying them as gifts.
Written by a customer while visiting Shokz
Customer Rating
2
Not what I was expecting
on April 27, 2022
Posted by: Delethia M.
Pros. my ears are free. Cons- the sound isn't clear. Pros- I can hear my music and hear what's going on around me. Cons- if you turn it up to loud it vibrates on your temple
Response from ShokzBy Megan Johns, April 28, 2022
Hi Delethia- Shokz here! We're sorry to hear you aren't completely satisfied with your Shokz! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz
Customer Rating
3
3 weeks not long enough for thorough evaluation
on April 27, 2022
Posted by: Ted B.
I’m generally not inclined to review a product after owning it for 3 whole weeks.
At this point the battery holds a charge for almost 2 days based on my intermittent use ( which really tells you, dear reader, nothing: intermittent being such a broadly understood term).
They fit over my ears comfortably.
The beeps for volume adjustment are too loud.
The sound is decent for the limits of bone conduction.
At this point the battery holds a charge for almost 2 days based on my intermittent use ( which really tells you, dear reader, nothing: intermittent being such a broadly understood term).
They fit over my ears comfortably.
The beeps for volume adjustment are too loud.
The sound is decent for the limits of bone conduction.
Written by a customer while visiting Shokz
Customer Rating
5
Even better than the first pair I had
on April 27, 2022
Posted by: Brian H.
I had a previous version that was a little cheaper...well I accidentally sat on them. So I upgraded to these...so much better. Lighter, better bluetooth and all around fantastic.
Written by a customer while visiting Shokz
Customer Rating
5
Awesome headphones. I can listen
on April 26, 2022
Posted by: Elizabeth D.
Awesome headphones. I can listen to my music while at work and still hear what’s going on around me. Battery life is excellent- lasts 8+ hours of listening to music.
Written by a customer while visiting Shokz
Customer Rating
4
Great improvement!
on April 26, 2022
Posted by: Barry R.
I bought these as an upgrade to my Titaniums because I am starting to listen to more podcasts while riding. The Titaniums were great for music, but not good for podcasts. The OpenRuns are a great improvement on sound quality and volume so that I catch every word on my podcasts. My only complaint is that they do not automatically connect to my devices. I use them on two different devices and if I switch from one to the other, I have to go into my bluetooth settings to reconnect each time. The Titaniums were automatic.
Written by a customer while visiting Shokz
Customer Rating
4
User friendly!
on April 26, 2022
Posted by: Michele R.
I love these headphones because they are so comfortable. The airbuds that fit in the ear canal were always falling out. With my Shokz I can work out in the yard or run and they always stay in place.
Written by a customer while visiting Shokz
Customer Rating
3
Not the same as the
on April 26, 2022
Posted by: Giangchau N.
Not the same as the first generation. No vibration. Nothing special vs other products. I have to dip them in my ears to hear anything clear.
Response from ShokzBy Megan Johns, April 27, 2022
Hey Giangchau - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun! We have a 45-day return policy and a 90-day exchange policy as well as an upgrade program, where you can upgrade your model by simply paying the difference in price. Please contact the Customer Happiness Team so we can assist you further. Thank you!
Written by a customer while visiting Shokz