Customer Reviews for GE - 50-Pint Portable Dehumidifier with Built-In Pump and Smart Dry for Wet Spaces - White
Customer Rating
4
need to adjust humidity settings 5% higher.
on October 9, 2026
Posted by: e537
from PA
Third time must be the charm. this is the third unit I've had. I actually made it thru the summer with out freezing up or coding out. I adjusted the humidity setting 5% higher than I did before. so setting at 55 got the area down to 50% on my other gauge before shutting off. The dehumidifier reading was 45 on the unit. maybe adjusting the instructions should be considered, since the 5% difference in the settings is very rough. At least on my unit. Hopefully it will last into the next season and I won't need to replace it yet again.
[This review was collected as part of a promotion.] I purchased one of these last year. It has been working well for us. This year we built a new storage 30’ x 50’ building and we needed one for it, so we ordered another. It has been working out great.
This purchase is a replacement for the exact same product that quit working about 6 months after it was purchased/placed in service.
Waiting for the paperwork for my cost reimbursement from GE.
Hopefully this one will last longer.
Response from geappliances.comBy Magela, GE_Appliances, September 22, 2026
We see that you’ve been in contact with a member of our team regarding your dehumidifier reimbursement. We recommend following the instructions previously provided and contacting our Consumer Relations Department at 1 (800) 386-1215 if additional assistance is needed.
Works nicely when working. Internal pump clogs easily and there is no way to clean it, this cause the pump to no longer work and bucket fills with water. Failed in less than a year.
No, I would not recommend this to a friend.
Response from geappliances.comBy Don, GE_Appliances, September 1, 2026
We see that you're currently in contact with a member of our team. We recommend continuing to work with us directly.
When the Pump comes on the unit makes a lot of vibration noise.
Response from geappliances.comBy GE Appliances, July 14, 2026
A dehumidifier operates basically like a refrigerator and has the same components. When it is running you will hear compressor noise, a condenser fan noise, possible water dripping into the storage bucket and normal cycling on and off sounds much like you hear with your refrigerator. This is normal.
If you feel the unit isn't operating properly, you can try unplugging it for 5 minutes and plugging it back in. If it persists, please call 1-833-4BODEWELL for further assistance.
I bought the dehumidifier because of the pump however the pump does not work continuously reverts to manual or P1 shoes. I have to unplug for 40 sec and the pump may or may not work again P1 shows. Ver disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, June 2, 2026
We’d like to assist with the issue you’re having with the pump not working consistently. As you’re continuing to see the P1 error after disconnecting the dehumidifier to reset it, we recommend utilizing your warranty. This is discussed in the troubleshooting section on page 10 of the manual, and information about the warranty is available on page 13. The manual is linked here: https://images.salsify.com/image/upload/s--US5NWj5U--/fo4rdm0sho944ebvmkff.pdf.