Customer Reviews for GE - 50-Pint Portable Dehumidifier with Built-In Wi-Fi and Smart Dry for Wet Spaces - White
Customer Rating
5
WiFi control is great!
on June 30, 2026
Posted by: Mr Dillon
from East Central Illinois
I put this dehumidifier in my crawl space. The WiFi control is great. It tells me the status, settings, and power consumption without having to crawl down to it.
I like that it does drop the humidity fairly quickly but it is extremely loud like a loud buzzing motor and keeps running even when the proper humidity is reached. It also has no timer. Pretty disappointed with the price I paid
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, June 11, 2026
We want to help to provide the details of the normal sounds that you will hear coming from your dehumidifier. This information is found in an article from our website at the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18165&_gl=1*. If you find that the noise you are hearing is not a normal sound, we suggest reviewing the limited warranty details for your dehumidifier at the link: https://images.salsify.com/image/upload/s--IHsFjgII--/accb9ualqno1qrcp9yrv.pdf
It doesn’t run long enough to remove moisture from the room. I don’t think there is any Freon or gas in the evaporator coils. It doesn’t run in continuous mode. The most it has run is 40 minutes at any one time. Not happy with it. Going to try and sen it back . Hope I get to talk to someone about it first. Gave a single star because it is nice looking.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, May 27, 2026
We'd like to assist with the operation of your dehumidifier. Firstly, make sure there are no curtains, blinds or furniture blocking the top or back of the dehumidifier. For best results, place the unit near the center of the area that you wish to dehumidify. We recommend that a dehumidifier be located in an area that does not go above 90° F. Check that all doors, windows and other openings are securely closed.
You can also try resetting the dehumidifier by disconnecting power to the appliance for 30 seconds and reconnecting the power. Then, set the control settings and see if the dehumidifier operates properly.
If the issue continues, we recommend calling 1-833-4BODEWELL for next steps.
Wifi connection drops off frequently and the unit isn't far at all from our router. It also kep icing up and doesn't drain properly out of the hose, which requires frequent buke dumping. Would not recommend this unit!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, April 9, 2026
We are sorry to hear that your new dehumidifier isn't operating properly. Under certain conditions, frost may appear on the coils of your dehumidifier at temperatures above 41°F (5°C). This is normal and frost will usually disappear within 60 minutes.
As far as the draining, make sure there's a good connection where the garden hose attaches and that there is a rubber washer properly installed in the end of the garden hose. If the connection is loose, gently tighten the connection with pliers. For more helpful tips, see the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16820
For assistance with the appliance network connectivity, please call 1-800-220-6899.
If the issue persists, please call 833-426-3393 to initiate a warranty claim.
Several design improvements. Air intake should be in front so that you can place against wall, mount on wall pedestal so tank can be pulled out without turning around. Controls should be top front 45 deg angle at corner. Tank should be easier to remove/install, rollers make it difficult. Better moisture sensor. 5 deg temp sensors is not very precise. it does create a high buzzing sound typical of condensers, but if you could find away to lower the pitch. Tank fills up fast so it is working good when sensor decides to work. Maybe that was to prevent machine to turn on/off often, but it does that anyway.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, February 16, 2026
We value this feedback on your dehumidifier. Your comments regarding the unit are important to us. We will be sure to pass this information along to our Product Design Team.
Many things I like about this product, seems to do a good job, pretty quiet when running, the only thing that is a bit awkward for me is the drain hose hook-up location, other than that, very happy with the performance of this product.
[This review was collected as part of a promotion.] Works well and removes moisture. Wifi capability is nice and when used with the app, one can get notifications to empty the reservoir or clean filter. Seems quiet for a dehumidifier of that size, which is great. 50 pint capacity is sufficient for the area and when set at 45%, I can run the dehumidifier for at least 6 hours before having to check it. Has wheels and makes it easy to move around to different areas. Touch pad controls and easy to see lights so one can ensure the desired settings are selected.