Customer reviews from sharkninja.com
Shark - FacialPro Glow At Home Hydro-Powered Facial System - Black
Average customer rating
4.8 out of 5
4.8
(77 Reviews)
Open Ratings Snapshot
Rating breakdown 77 reviews
5 Stars
67
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
0
100%of customers recommend this product. 
(
14 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Shark - FacialPro Glow At Home Hydro-Powered Facial System - Black
Customer Rating
5 out of 5
5
Salon-Like Glow at Home đź’«
on January 27, 2026
Posted by: kirarin_desu_9134
[This review was collected as part of a promotion.] If you want skin that looks salon-fresh — cared for, glowing, and truly beautiful — this device is absolutely a must-have. The Shark | FacialPro™ Glow At Home Hydro-Powered Facial System really brings that professional facial experience into your own home.
What I love most is the concept of a true at-home hydro facial, combining deep cleansing with hydration in one step. The treatment feels refreshing and gentle, and my skin looks cleaner, smoother, and more nourished after each use. Even after the first session, I noticed a healthy glow and a more polished, refined look to my skin.
There is a small learning curve, especially when getting used to the suction and attachments, but after a couple of uses it becomes much more intuitive and easy to use. I have sensitive skin, so I took it slow, and while there was slight redness right after the treatment, my skin calmed down quickly and felt soft and comfortable.
I also love that this system makes self-care feel elevated and intentional. It’s perfect for anyone who wants radiant, well-maintained skin without constantly booking salon appointments. Overall, it’s a beautifully designed device that turns an at-home routine into a true skincare ritual ✨
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Pricey
on January 27, 2026
Posted by: ellieb215f_9885
[This review was collected as part of a promotion.] This is pretty pricy for what might not be amazing results. I’m not sure if it’s the hydro facial machine or just the skincare that is doing the work. Aside from that I do love the heating and the cooling feature and use that portion every day. Not sure it would be worth it to me without that feature.
Response from influenster.comBy SharkNinja, January 27, 2026
Hello,

Thank you for taking the time to leave a review.

We understand your concerns about the value, especially when you’re trying to determine whether your results are coming from the hydro facial technology or the skincare you’re pairing it with. We’re thrilled to hear you’re loving the heating and cooling features and using them daily. Those functions are created to elevate your skincare routine by helping products absorb more effectively while soothing and refreshing your skin. If you’d like more details on getting the most out of your facial device experience, please visit our product page for helpful guides here: https://support.sharkninja.com/product/shark-facialpro-glow-at-home-hydropowered-facial-system/01tHs00000C9tLwIAJ.

Kind Regards,
Shark Beauty US
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Smoother skin within minutes!
on January 27, 2026
Posted by: esra_8850
[This review was collected as part of a promotion.] Noticeably smoother and brighter skin within minutes! The product has many different attachments for different functions giving a full true spa experience at the comfort of your home. It has a nice heat and cooling sensation features affecting and improving the blood flow to skin helping circulate. It’s a great value and light weight machiene. Only thing is you have to keep rebuying the refill serums but it works great. Highly recommended
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
great
on January 31, 2026
Posted by: isabellah105_7205
[This review was collected as part of a promotion.] this works AMAZING! Both features of this device are incredible it is pricey but it’s worth it 100% i love it it isn’t loud either it doesn’t hurt and it’s super easy to set up and power on!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great addition to any in-home skin routine!
on February 14, 2026
Posted by: ANYAG
[This review was collected as part of a promotion.] This product is amazing! It's so small and convenient to use. Cools to calm down the skin and cleans pores! Great addition to my home-skin routine!
Written by a customer while visiting influenster.com
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