Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology and Steam Clean - Black Stainless Steel
Average customer rating
4.1 out of 5
4.1
(93 Reviews)
Open Ratings Snapshot
Rating breakdown 93 reviews
5 Stars
43
4 Stars
29
3 Stars
14
2 Stars
2
1 Star
5
83%of customers recommend this product. 
(
44 out of 53
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology and Steam Clean - Black Stainless Steel
Customer Rating
4 out of 5
4
More instruction needs to be included with range
on December 11, 2025
Posted by: Betty
[This review was collected as part of a promotion.] No instruction book was included with the range. Been on the internet trying to figure how to work steam clean and air fryer. Being in our Mid 70’s, I am thankful I can go online to figure this out but still not clear instruction.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Air fryer model
on December 11, 2025
Posted by: Snowball
[This review was collected as part of a promotion.] Got my stove on Dec 2 2025, it. Filled my house with electrical smoke, blew out the breaker!
Not Good.
Response from whirlpool.comBy Branded TeamConsumer CareDecember 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. A slight smoke or unusual smell is normal when a new oven is first used. This is due to:
Heating new internal components (elements, wiring).
New insulating materials reaching operating temperature.
Vaporization of a thin, protective oil coating applied during manufacturing.
Residual adhesives from shipping materials.
The smell is temporary and will dissipate after a few uses.

To efficiently remove manufacturing odors, do not cook food during the first use, as odors can transfer.
Procedure:
Remove All Materials: Ensure all packaging, plastic, foam, and shipping materials are out of the oven cavity.
Set Cycle: Select "Bake" mode.
Set Temperature: Set to 350°F (177°C).
Run Time: Run continuously for a minimum of 60 minutes (one hour).
Repeat: If the odor persists after cooling, repeat the 60-minute cycle one or two more times.
Wipe Down: Once fully cooled, wipe down the interior with a soft cloth dampened with plain water or a mild soap solution.
Ventilation: Open a kitchen window and/or turn on the exhaust fan (hood) to the highest setting during burn-off to accelerate odor dissipation.General Safety and Odor Elimination

The initial odor/smoke is generally not dangerous to the average person but can be irritating. Following the empty "burn-off" cycle is the most effective elimination strategy.

For sensitive individuals, maximizing ventilation is key: open windows and always use the exhaust fan during the burn-off.Odors and Smoke During Self-Cleaning

The high-temperature self-clean cycle produces heat, smoke, and odor by incinerating food soils.
Clean Sooner: Run the cycle before the oven becomes excessively soiled to reduce smoke and odors.
Ventilation is Essential: Maintain a well-ventilated kitchen during the entire self-clean cycle.
Do Not Block Vents: Proper airflow is mandatory; never obstruct oven vents.
Door Gasket: Do not clean or damage the door gasket, as it is vital for the high-temperature seal.
Prohibited Use of Aluminum Foil or Liners

CRITICAL WARNING: Never line the oven bottom with aluminum foil, foil-backed paper, or commercial oven liners.
Damage Risk: This traps heat, creates hotspots, and can cause irreparable damage (chipping, melting) to the oven finish.
Odor Risk: Trapped debris/grease can decay rapidly, causing persistent odors.
Airflow: Do not completely cover oven racks with foil, as this impedes essential airflow for even cooking.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 871837
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Works well
on December 12, 2025
Posted by: Mars80
from Texas
[This review was collected as part of a promotion.] It works well. Takes a little longer to heat pans than an electric coil stove I’m excited to try the convection feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Wonderful features!
on December 12, 2025
Posted by: Beth007
[This review was collected as part of a promotion.] I have had this about a month, love all the features. Just know it make smoke for awhile because of the coating put in the oven. I was unaware of this and panicked.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on December 12, 2025
Posted by: debbie
from s'ville n.c.
[This review was collected as part of a promotion.] like the range so far but, wish it had a book that told how to use some of the newer features?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features, can't wait to to try them all.
on December 14, 2025
Posted by: Linna53
from Holiday, Florida
[This review was collected as part of a promotion.] I bought this three weeks ago and am so happy with it. The oven came very fast and they took care of setting it up. I never had a oven that did so many things. I've baked a couple of goodies plus. they came out really good. So glad I picked this Electric range with air cooking technology and steam clean. buy through this company Wirlpool, you will not regret it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Made in America!
on December 16, 2025
Posted by: Rick
[This review was collected as part of a promotion.] We've had it a week and so far, everything we baked turned out great. We already had the WP microwave and fridge and now the set is complete!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice stove
on December 17, 2025
Posted by: Podie
[This review was collected as part of a promotion.] I bought this last month and am pleased with it. It heats up much more quickly than my old stove I have not yet used the air fryer or the steam clean function, but I'm sure they'll work fine. The only minutes I've found so far is the flimsiness of the under oven storage drawer, and how easily the cook top gets dirty.
Written by a customer while visiting whirlpool.com
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