Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology and Steam Clean - Black Stainless Steel
Average customer rating
4
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
57
4 Stars
33
3 Stars
17
2 Stars
4
1 Star
9
78%of customers recommend this product.
(
51 out of
65)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology and Steam Clean - Black Stainless Steel
Customer Rating
5
Great features
on January 13, 2026
Posted by: Patio1
from Cincinnati, ohio
[This review was collected as part of a promotion.] Have had this range for a month and love it...lots of features and beautiful looks.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Might use cheap bulbs
on January 18, 2026
Posted by: Hank
from Tennessee
I bought this a month ago, lightbulb went out, not covered by warranty. A nuisance issue, but my garbage old oven never had that problem.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The features are great.
on January 19, 2026
Posted by: Figi64
[This review was collected as part of a promotion.] I had an older model of a whirlpool stove for over 8 years. Never had a problem. So I decided to purchase another newer model of a whirlpool stove.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 20, 2026
Posted by: Hms53
[This review was collected as part of a promotion.] Very nice appliance! Easy to keep clean. Love the warming center to keep food warm while other burners are being used. Oven cooks evenly no matter where the dish is placed. Broiler is conveniently located so it broils right where the dish is placed and does not have to be moved below the oven as is often done in a gas stove. I love the glass top as it prevents damage to coils, etc. Love my new stove!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Why Whirlpool why!?!
on January 30, 2026
Posted by: Sue New
from Utah County
Extremely Disappointed — New Is Definitely Not Better
I recently had to replace my 30-year-old Whirlpool oven, a day I had been dreading for years. I went into the store with exact measurements and made it very clear that I wanted the most basic oven possible because I have a very tight space.
I was told all ovens are “standard sizes.”
Well… no.
When the installers arrived, the oven slid in just fine—until they tried to open the door. It turns out the new oven is 1/8 of an inch wider. That tiny difference now means I have to open the refrigerator door before I can open the oven door. Seriously? Why would you make modern ovens slightly wider when so many people are replacing 1990s appliances? I can’t be the only one.
Now let’s talk about usability. The preheat and timer alert is the strangest alarm I’ve ever heard—barely audible and it doesn’t repeat. And the buttons… why so many buttons? Cook time, delayed start, lasagna button?? I had to put black electrical tape over most of them because they’re completely unnecessary.
And the neon blue light—just no. It’s ugly and clashes with every other appliance light in my kitchen. My kitchen now feels like the Vegas Strip. 🤦🏽♀️
The storage drawer is flimsy and now holds about half the pans my old oven did. I also miss the rounded edges—this boxy design looks odd. My old grey speckled cooktop hid everything, while this black top shows every single crumb and smudge.
Oh—and it has an air fryer built in, but no manual and no basket. How does that make sense? Who is designing these ranges? I would love a seat on that design team.
So far, I’ve only used the bake mode. To be fair, it does crisp food better than my old oven (which must have been slowly dying). But having to open the fridge just to open the oven door is going to take a lot of getting used to. 😭
I’ve only had this oven for two days, and I’m already super sad about this purchase. I miss my old chipped, yellowing, paint-flaking range more than I ever expected.
My advice: buy used if you can, and make sure they plug it in so you can hear and see everything before you commit. These new ovens are not improvements—they’re just different, and not in a good way.
I recently had to replace my 30-year-old Whirlpool oven, a day I had been dreading for years. I went into the store with exact measurements and made it very clear that I wanted the most basic oven possible because I have a very tight space.
I was told all ovens are “standard sizes.”
Well… no.
When the installers arrived, the oven slid in just fine—until they tried to open the door. It turns out the new oven is 1/8 of an inch wider. That tiny difference now means I have to open the refrigerator door before I can open the oven door. Seriously? Why would you make modern ovens slightly wider when so many people are replacing 1990s appliances? I can’t be the only one.
Now let’s talk about usability. The preheat and timer alert is the strangest alarm I’ve ever heard—barely audible and it doesn’t repeat. And the buttons… why so many buttons? Cook time, delayed start, lasagna button?? I had to put black electrical tape over most of them because they’re completely unnecessary.
And the neon blue light—just no. It’s ugly and clashes with every other appliance light in my kitchen. My kitchen now feels like the Vegas Strip. 🤦🏽♀️
The storage drawer is flimsy and now holds about half the pans my old oven did. I also miss the rounded edges—this boxy design looks odd. My old grey speckled cooktop hid everything, while this black top shows every single crumb and smudge.
Oh—and it has an air fryer built in, but no manual and no basket. How does that make sense? Who is designing these ranges? I would love a seat on that design team.
So far, I’ve only used the bake mode. To be fair, it does crisp food better than my old oven (which must have been slowly dying). But having to open the fridge just to open the oven door is going to take a lot of getting used to. 😭
I’ve only had this oven for two days, and I’m already super sad about this purchase. I miss my old chipped, yellowing, paint-flaking range more than I ever expected.
My advice: buy used if you can, and make sure they plug it in so you can hear and see everything before you commit. These new ovens are not improvements—they’re just different, and not in a good way.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 26, 2026
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 905793
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 905793
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good range!
on January 27, 2026
Posted by: Jt725
[This review was collected as part of a promotion.] Overall I am pleased with this range. A big part of our decision to purchase this particular range is that it is made in the USA. The air fry function is really no different than a convection oven though.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s alright, nothing special.
on January 27, 2026
Posted by: SeanK
from PENNSYLVANIA
[This review was collected as part of a promotion.] First unit had to be returned, when we turned the oven on smoke poured out of it like it was on fire. This wasn’t the normal burn off, the whole house smelled like burnt plastic and it was an excessive amount of smoke. Second unit was better, minimal burn off and it seems to be working better. The glass top is a concern, it gets marked up way too easily and I feel like it will look awful after a year or so. We even bought new pots and pans before using it to be sure we didn’t damage the glass.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Hate the steam cleaning site!
on January 29, 2026
Posted by: Grammy
from Mt. Vernon, TX.
[This review was collected as part of a promotion.] The Steam Cleaning is a joke! We used the air fryer once per instructions and did the steam cleaning per instructions ( distilled water), and no results whatsoever! I had to manually clean the oven. Not my favorite thing to do….Also, the bottom storage area is too small and opening it is lacking in easiness. It takes a while to pre-heat oven and the burners on top will take some getting use to. I would have returned it, but my husband said we just won’t use the air fryer. He is the cook so guess we will keep it. I,myself, will not recommend this appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 30, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #909433.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #909433.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com