Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Freestanding Gas Range with Air Cooking Technology and Steam Clean - Black
Average customer rating
4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
41
4 Stars
16
3 Stars
7
2 Stars
5
1 Star
7
78%of customers recommend this product.
(
29 out of
37)
Customer Reviews for Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Freestanding Gas Range with Air Cooking Technology and Steam Clean - Black
Customer Rating
2
It's a lemon
on August 25, 2026
Posted by: SherriF
[This review was collected as part of a promotion.] I've had this brand new stove for exactly 2 weeks and I'm getting ready to place my second service call on a brand new stove. on the first instance hinges were bad in the stove just letting heat out instead of keeping it in the oven. now I have tried to use my oven again and the fan does not function I think there's still something wrong with the door or else they didn't put it on right and the switch that has the fan operating isn't getting contact . Pretty sad on a brand new stove.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 26, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the ongoing issues you've experienced with your Whirlpool® Gas Range, and we understand how frustrating this situation must be for you. We care deeply about your experience and want to do everything we can to make things right. Please feel free to connect with us through any of the options below so we can assist you directly:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24707844.
We truly appreciate your patience and look forward to helping you resolve this.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24707844.
We truly appreciate your patience and look forward to helping you resolve this.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool is the brand that we trust.
on August 24, 2026
Posted by: Retiredcop
[This review was collected as part of a promotion.] We like all the features the air fryer including the electric broiler on top I haven't tried all the functions but so far we love itYes
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
The flame can’t be lowered enough to cook on
on July 28, 2026
Posted by: Donna disappointed
[This review was collected as part of a promotion.] The flame is way too high except the middle burner very hard to cooks meal the oven is about 30 degrees lower to bake have to turn it up a bit to get the right temperature not too happy with my new stove
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 29, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. Please see the following for some troubleshooting tips
1. Installation Verification
If the cooktop was recently installed and the flames are too high or yellow, verify the installation.
Cooktops are traditionally set to natural gas from the factory. If the cooktop was converted for LP (propane) gas, but is connected to natural gas, the higher LP pressure setting will result in tall, yellow flames.
2. Burner Port Clogs
Clean clogged burner ports using a straight pin, needle, or small gauge wire.
Do not use a wooden toothpick (it can break off) or clean ports in the dishwasher.
Do not enlarge or distort the port size.
3. Burner Cap and Base Positioning
Ensure the burner cap is properly seated on the burner base for correct lighting and performance.
Verify the correct cap is on the correct base (there may be a matching mark on the cap and base).
The cap should fit flush and have minimal movement.
Always keep the burner cap in place during use.
A clean burner cap (especially the bottom) helps prevent poor ignition and uneven flames; clean it routinely and after any spillover.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24362817.
We’re looking forward to hearing from you.
Jacob W.
1. Installation Verification
If the cooktop was recently installed and the flames are too high or yellow, verify the installation.
Cooktops are traditionally set to natural gas from the factory. If the cooktop was converted for LP (propane) gas, but is connected to natural gas, the higher LP pressure setting will result in tall, yellow flames.
2. Burner Port Clogs
Clean clogged burner ports using a straight pin, needle, or small gauge wire.
Do not use a wooden toothpick (it can break off) or clean ports in the dishwasher.
Do not enlarge or distort the port size.
3. Burner Cap and Base Positioning
Ensure the burner cap is properly seated on the burner base for correct lighting and performance.
Verify the correct cap is on the correct base (there may be a matching mark on the cap and base).
The cap should fit flush and have minimal movement.
Always keep the burner cap in place during use.
A clean burner cap (especially the bottom) helps prevent poor ignition and uneven flames; clean it routinely and after any spillover.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24362817.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 23, 2026
Posted by: LeesaOK
[This review was collected as part of a promotion.] I really like this range. So wonderful to go back to gas and get away from elec. The only thing I would say negative is I wish the “low” setting on the burners went lower. Still seems kind of high and can’t get it low enough to take food to a simmer. Other than that it’s a great range.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
30-inch Gas Range with Air Cooking Tech & Steam Cl
on July 22, 2026
Posted by: P's Review of Range
[This review was collected as part of a promotion.] I used my oven for the first time to bake a coffee cake and it cooked evenly and exactly to my specifications for the time frame I selected (40 mins). The pre-heat time worked quickly as well. I look forward to baking more items.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking and mostly efficient.
on March 23, 2026
Posted by: Addis
from Coeur d'Alene, ID
[This review was collected as part of a promotion.] We had this new stove delivered about a month ago. We converted it to Propane for our use. It seems to be working nicely but have discovered the way the top grates are designed is not efficient at all. I understand the reasoning behind why it is the way it is but you have to remove the middle section before either side can be removed. That seems to be a flaw in my opinion. The middle burner does not sit tightly in place and is wobbly. The whole piece is connected, unlike the other burners which are separate. You also have to be very careful with smaller pans lining up on the cross grates. They dont seem secure.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Gas Range DID NOT INCLUDE air frying utensils
on March 22, 2026
Posted by: Disappointed Stan
from Alamogordo, NM
[This review was collected as part of a promotion.] It was sold to me as an air cooking range but did NOT include an air frying basket. OH, you have to buy those separately online..........again, taking advantage of an old (80) person.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my range!
on March 17, 2026
Posted by: Linny55
from Farmingdale, NY
[This review was collected as part of a promotion.] I’ve had a few months to cook on my new range and I love it! I had to adjust the burners, but once I did that, it’s perfect! The extra burner is such a help to keep things warm and the oven is spacious. Love, love, love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com