Customer reviews from gelighting
GE Cync Paddle Dimmer Smart Switch, Neutral + Traveler Wire (1-Pack) - White
Average customer rating
4.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
13
4 Stars
4
3 Stars
6
2 Stars
0
1 Star
0
100%of customers recommend this product.
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1 out of
1)
Customer Reviews for GE Cync Paddle Dimmer Smart Switch, Neutral + Traveler Wire (1-Pack) - White
Customer Rating
4
Easy to install amd use
on October 8, 2026
Posted by: HungH
[This review was collected as part of a promotion.] Easy to install and use. The smart features work great, and I love being able to controls the lights from my phone. The design is sleek and modern and the dimming function is smooth and responsive
Written by a customer while visiting gelighting
Customer Rating
5
Good product
on October 4, 2026
Posted by: TannerF
[This review was collected as part of a promotion.] Great product, just not for me. I was unable to get this to work for my hime, which is okay. I unfortunately couldn’t test the product to the full potential, however after research I can safely say it was user error.
Written by a customer while visiting gelighting
Customer Rating
5
I highly recommend this switch. Very customizable and easy to use app
on October 1, 2026
Posted by: chrisS
[This review was collected as part of a promotion.] This GE Cync dimmer smart switch has been a great fit for my home. Everything you need comes in the kit. All you need is basic tools and just read the instructions. For my install, I have a single pole in my master bedroom, but it has many different applications. The app is very customizable to your needs and your current set-up. I have a basic dimming bulb, but with the Cync bulb, the customization is limitless. I have my switch set up with Google Home, and to simply use my voice to turn on and off the lights has been a game changer. My only bad comment is that the full dim on the switch is brighter than I would like it to, but that may also be the bulbs I have.
Written by a customer while visiting gelighting
Customer Rating
5
Good
on September 28, 2026
Posted by: LoreG
[This review was collected as part of a promotion.] The GE smart switch feels well made with durable materials and a clean look, wiring is straight forward, support is helpful and it works with compatible smart home systems I like the materials
Written by a customer while visiting gelighting
Customer Rating
3
Multi Use Dimmer
on August 31, 2026
Posted by: JacquelineD
[This review was collected as part of a promotion.] This light switch is multi use. It can be used with and without the Internet. I do believe that the packaging could be clearer that it is optional to have an Internet wire if you are not interested in that. Which is why I rated it as such. On install, the directions are very forward which is good. I like that they placed colored labels for the wires to avoid confusion or mishaps. The material the switch is made of doesn't feel cheap, but of decent materials. It can hold up to everyday wear and use. I don't believe however this product is for everyone and every home. Smart homes can be interfered with so for me, I would have concerns of going fully into a smart home install. I do again believe there is someone out there that would appreciate the ease that smart devices provide with in app remote access. There is a 2 year warranty which is nice! It works with Alexa and Google Home so it is customized for whichever type of tech you use.
Written by a customer while visiting gelighting
Customer Rating
3
A good smart switch
on March 8, 2026
Posted by: TayyabH
[This review was collected as part of a promotion.] Purchased this recently just to test it out how it works. It a great innovation to the smart switch industry.the app is very user friendly and easy to operate.The quality also look fine and well as the build quality.
The only thing i dont like is the installation part you need to have good understanding of wires in order to install this.
The only thing i dont like is the installation part you need to have good understanding of wires in order to install this.
Written by a customer while visiting gelighting
Customer Rating
5
Great replacement for WEMO
on December 29, 2025
Posted by: CK76
from Pittsburgh, PA
Gender:Male
I bought these as replacements for WEMO dimmer switches which are essentially not going to work after Jan 30, 2026. A lot of experts recommended the Lutron Caseta or Diva dimmer switches but those are 3X the price, require a HUB and, depending on the model you get, aren't compatible with Matter. These GE Cync dimmer switches are perfect replacements for the WEMO. Same installation process and setup with the Sync app was easy (or you can configure directly in Alexa, Google, or Apple using the Matter QR code). I can setup the exact same routines using the Cync app. Hopefully the Matter compatibility will give these a longer life span. I'm looking forward to the refreshed line of regular switches with Matter compatibility coming in early 2026 so I can continue the WEMO replacement.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
4
nice upgrade
on November 5, 2025
Posted by: analiarosarii_9532
[This review was collected as part of a promotion.] easy to install, works really well and fun to use! great upgrade from a standard stitch. pretty bright and design is aesthetic in my opinion. really great upgrade
Written by a customer while visiting gelighting