Customer reviews from otterbox.com
OtterBox - Symmetry Series Cactus Leather Hard Shell for Apple iPhone 17 Pro - Desert Saddle
Average customer rating
3.4 out of 5
3.4
(12 Reviews)
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
4
60%of customers recommend this product. 
(
6 out of 10
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Cactus Leather Hard Shell for Apple iPhone 17 Pro - Desert Saddle
Customer Rating
5 out of 5
5
Great durability and feel
on April 14, 2026
Posted by: Fraunfelter
Verified Purchase:Yes
Has a great leather feel that is very durable. This is my second cactus leather case from otter box and it’s hard for me to switch to any other case!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Gorgeous case
on March 18, 2026
Posted by: Gingerindiguise
Verified Purchase:Yes
Love love love this case. I’ve got so many people asking me where I got it. It’s even more beautiful in person. The gold accents really pop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not worth the price.
on February 27, 2026
Posted by: Kyle
Verified Purchase:Yes
Had this case for 2 weeks dropped once and cased scuffed and ripped. Shouldn’t do that for how much this was.
Response from otterbox.comBy Customer ServiceFebruary 27, 2026
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Damage product
on February 26, 2026
Posted by: Kk kk
Verified Purchase:Yes
I get the cover but its damage , can i get the new one
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceFebruary 27, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Poor Quality
on January 24, 2026
Posted by: Brianne
Verified Purchase:Yes
Case turned colors after being in my navy sweats. Gold accent around camera is already chipping off
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceJanuary 26, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Case
on January 2, 2026
Posted by: Lois H
Verified Purchase:Yes
I've dropped my phone several times, each time wincing at the potential of cracking the screen. When I pick it up, the phone and screen are intact and the case doesn't even have a scratch.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Case
on November 17, 2025
Posted by: Case
Verified Purchase:Yes
Great phone case! I’m a hospital worker,very solid
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Broke within a week
on November 11, 2025
Posted by: Matt
Verified Purchase:Yes
Honestly disappointed especially for the price. Not even a week in and trying to remove the phone from the case and the camera bar piece is splitting from the main body. Not only that, the case is almost *too* form fitting. It’s IMPOSSIBLE to get this phone out of the case. Not happy in the slightest.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 12, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
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