Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Dark Side
Average customer rating
4
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
34
4 Stars
4
3 Stars
6
2 Stars
1
1 Star
8
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Dark Side
Posted by: mhamid
Verified Purchase:Yes
Fits my iPhone perfectly and keeps it safe and secure. Love it so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joes
Verified Purchase:Yes
Great case but the blue color gets dirty way to easy and can’t be cleaned
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: not avaiable
Verified Purchase:Yes
This case keeps my phone safe, even after two drops. One time, the case came apart, which was upsetting. Thankfully, my phone is fine.
Response from otterbox.comBy Customer Service, November 3, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Pjpp
Verified Purchase:Yes
Feel
Secure every day and have been for many years
Secure every day and have been for many years
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Greg
Verified Purchase:Yes
Awesome case…great protection, has a good grip which is very important to me due to environments I work in. It is also very appealing visually.
Written by a customer while visiting otterbox.com
Posted by: DJTENN
Verified Purchase:Yes
Great product. Doesn’t slip in my hand. We bought two, one for each upgraded phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love it, shows out your iPhone color and design and it protects it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jocko
Verified Purchase:Yes
I’ve had a number of OtterBoxs over the years and they have always protected my phone. When I took my last phone out of my OtterBox case it still looked brand new. That was after 5 years with multiple drops on concrete and other hard surfaces. I highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com